Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.
The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.
Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.
We are seeking an Accounts Receivable Specialist to ensure the completeness and accuracy of our most important financial data. Critical components of this role include, reviewing sales contracts and ensuring proper data entry in the billing system, invoice creation and analysis, receiving inbound client communication and assisting clients to resolve billing related questions and concerns. The role will also include collection activities such as customer outreach and analyzing aging reports.
A strong foundation and experience in working with billing, collection, and/or financial systems is preferred. In addition, this position will require excellent attention to detail and the ability to deliver results under deadlines. This role works as a member of the Accounting team, and collaborates closely with Sales, Revenue, and the wider Accounts Receivable team.
What You'll DoBilling Operations
Review new sales contracts for non-standard or complex billing terms, working closely with the Deal Desk and Order Operations.
Setup new Customers and Sales Orders in NetSuite ensuring completeness and accuracy to allow for proper revenue recognition
Work across departments to research and resolve escalated client disputes and billing exceptions
Drive process improvements including working with business partners and other departments
Collections
Monitor outstanding customer balances in NetSuite and use Tesorio (or similar technology) to conduct regular outreach to ensure timely customer payments
Analyze aging reports and escalating high-risk accounts as needed
Work cross-functionally with Sales and Customer Success to resolve account disputes
3+ Years Experience: Proven experience in Billing and/or Accounting
Technical Proficiency: Proficient knowledge of Microsoft Excel including uses such as V-Lookups and Pivot Tables. Prior Experience with NetSuite or other similar billing platforms.
The Zip Factor: Able to work in fast paced, deadline-oriented environment. Interest and aptitude to work with high volume of data processing. Able to function independently as well as within a team effectively.
Communication: Exceptional written and verbal communication skills in English. You must be comfortable pushing back on senior sales leadership when necessary.
Well-developed problem-solving and analytical skills
Ability to discern alternatives and make objective recommendations.
Data-driven mindset; comfortable using Excel/Google Sheets to model pricing scenarios.
At Zip, we’re committed to providing our employees with everything they need to do their best work.
📈 Start-up equity
🌴 Flexible PTO
💻 Apple equipment
We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
#BI-Remote
Skills Required
- 3+ years experience in billing and/or accounting
- Proficient with Microsoft Excel including VLOOKUP and Pivot Tables
- Prior experience with NetSuite or similar billing platforms
- Experience with collections tools (e.g., Tesorio) and managing aging reports
- Exceptional written and verbal communication in English; comfortable challenging senior sales leadership
- Well-developed problem-solving and analytical skills
- Ability to work independently in a fast-paced, deadline-oriented environment
- Data-driven mindset; comfortable modeling pricing scenarios in Excel/Google Sheets
Zip Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zip and has not been reviewed or approved by Zip.
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Equity Value & Accessibility — Feedback suggests equity is broadly offered, increasing access to ownership across roles. This builds perceived long‑term value alongside cash compensation.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is consistently highlighted as part of the package. Wellness resources, stipends, and mental‑health days further strengthen healthcare support.
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Leave & Time Off Breadth — Flexible or unlimited PTO, paid holidays, and sick days are emphasized. Parental leave and additional family‑related leaves expand time‑off options beyond industry basics.
Zip Insights
What We Do
Zip is the world’s leading intake-to-procure solution. Providing a single platform for any employee to initiate a purchase or vendor request, Zip helps businesses gain clear and timely visibility across all purchases, while dramatically improving the employee experience. The platform’s no-code configuration and intelligent workflows integrated across disparate systems enable businesses to automatically route requests for faster approval across finance, legal, procurement, IT, security and other teams. Leading enterprises and high-growth startups like Databricks, Canva, Airtable, Webflow and over 100 others use Zip to streamline their procurement processes while delighting their business users.
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