At Netsmart, improving care delivery isn’t just our aspiration, it’s our passion!
For more than 50 years, we’ve been a healthcare software company developing technology and providing services in the behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.
Accounts Receivable Specialist:
As an Accounts Receivable Specialist, you will play a vital role in supporting the financial operations of the organization by ensuring accurate and timely processing of payments and maintaining strong client relationships. This position involves more than just transactional duties; it requires ownership of a client portfolio, a deep understanding of billing cycles, and a strategic approach to collections. You will be responsible for generating invoices, updating client records, and proactively following up on outstanding balances, with a particular focus on high-value accounts that drive the majority of revenue.
The role requires strong organizational skills, attention to detail, and effective communication across phone, email, and written correspondence. You will collaborate regularly with internal teams such as regional controllers, revenue recognition, and contracts to resolve issues and ensure smooth operations. Success in this role means being a confident communicator, a dependable team player, and someone who thrives in a fast-paced, collaborative environment. The team is close-knit and supportive, with a culture that values flexibility, camaraderie, and a hybrid work model that promotes work-life balance. If you enjoy building relationships, solving problems, and contributing to a positive and productive team, this role offers a rewarding opportunity.
Responsibilities:
Prepare, post, verify, and record payments and transactions related to accounts receivable.
Maintain and update client files, including name or address changes, mergers, or mailing attentions.
Draft correspondence for standard past-due accounts and collections, identify delinquent accounts by reviewing files and contact delinquent accountholders to request payment.
Responding to questions from clients on monthly billing statements based on the general ledger
Copy, file, and retrieve materials for accounts receivable
Qualifications
Required
Ability to work onsite in Overland Park, KS
2 years of relevant work experience or degree
Proficient with Microsoft Office including Word, Excel, and Outlook
High level of professionalism with internal and external client
Excellent oral and written communication skills
Preferred
Salesforce CRM experience
Software company accounts receivable experience
Contract experience
AR system and process experience
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.
NetSmart Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NetSmart and has not been reviewed or approved by NetSmart.
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Wellbeing & Lifestyle Benefits — Offerings include a designated mental wellness day, paid volunteer time, telehealth, wellness events, and free 1:1 sessions with counselors and coaches. These wellbeing resources are positioned as stronger than many employers.
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Healthcare Strength — Medical, dental, and vision coverage are paired with short- and long‑term disability and telehealth. The breadth of core health coverage aligns with a comprehensive package.
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Leave & Time Off Breadth — PTO, paid holidays, paid volunteer time, and a designated mental wellness day are part of the offering, with some materials referencing flexible or unlimited PTO. This variety provides multiple avenues for time away.
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What We Do
Netsmart designs, builds and delivers electronic health records (EHRs), solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in behavioral health, care at home, senior living and social services. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care. By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it. For 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL. Our more than 2,200 associates work hand-in-hand with our 600,000+ users in more than 25,000 organizations across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative.
