Responsible for managing day-to-day billing processes and procedures for assigned clients including submitting electronic and paper claims, troubleshooting resolution of solution billing errors, clearinghouse errors, and payer electronic claim rejections.
Responsibilities
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Prepare and submit clean claims to various insurance companies either electronically or by paper.
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Troubleshoot and resolve/escalate billing errors occurring in the care record.
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Research, resolve, and report on unbilled claims identified in the client billing solution.
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Handle EDI (Electronic Data Interchange) transactions, including reconciling carrier submissions, edits and rejection reports.
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Provide customer service support for patients, client administrative staff and insurance companies.
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Prepare, review, and send patient statements to mailing service.
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Meet defined productivity standards.
Qualifications
Required
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High school diploma or GED or equivalent work experience.
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At least 1 year of customer service work experience
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Proficiency in Microsoft Office products, specifically Excel, Word, and Outlook
Preferred
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Bachelor’s degree
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At least 1 year of medical billing, cash posting, and charge entry work experience
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Medical coding certification
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Maintain strict confidentiality and adheres to all HIPAA guidelines/regulations.
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.
What We Do
Netsmart designs, builds and delivers electronic health records (EHRs), solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in behavioral health, care at home, senior living and social services. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care.
By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it.
For 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL.
Our more than 2,200 associates work hand-in-hand with our 600,000+ users in more than 25,000 organizations across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative.
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