Accounts Receivable Specialist

Full-Time | Fully Remote | Finance & Operations

Caliber is seeking a detail-oriented Accounts Receivable Specialist to support accurate billing, payment processing, account reconciliation, and receivables reporting for its digital fitness and coaching services. This fully remote, full-time role is suited to a finance professional with 2–5 years of accounts receivable experience who can investigate discrepancies, communicate clearly about account questions, and maintain accurate financial records in a customer-focused environment.

The Accounts Receivable Specialist helps maintain reliable cash flow and accurate customer account records. You will monitor incoming payments, review outstanding balances, resolve billing issues, and work with internal teams to keep receivables current. Success in this role requires sound judgment, strong organization, discretion with financial information, and a consistent commitment to acuracy

• Prepare, review, and maintain customer invoices and billing records in accordance with established procedurs
• Monitor accounts receivable aging, identify overdue balances, and follow up on outstanding payments professionally and consistently.
• Record incoming payments, match transactions to open invoices, and investigate unapplied or misapplied cash.
• Reconcile customer accounts, payment processor activity, and receivables records; research and resolve discrepancies promptly.
• Review billing questions, payment failures, credits, refunds, and account adjustments, escalating exceptions when needed.
• Coordinate with customer support, operations, and finance colleagues to clarify account issues and provide accurate information.
• Maintain clear documentation of collection activity, customer communications, reconciliations, and adjustments.
• Assist with month end close, accounts receivable reporting, cash application, and audit or documentation requests.
• Identify recurring billing or reconciliation issues and recommend practical process improvements.
• Handle customer and company financial information confidentially and follow applicable internal controls.

• 2–5 years of professional experience in accounts receivable, billing, cash application, bookkeeping, or a related accounting function.
• Working knowledge of invoicing, payment posting, account reconciliation, receivables aging, and collection followup
• Experience using accounting software, billing platforms, payment systems, and spreadsheets; proficiency with Microsoft Excel or Google Sheets is preferred
• Strong attention to detail and the ability to research discrepancies, prioritize deadlines, and manage multiple accounts
• Clear, professional written and verbal communication skills, including the ability to resolve billing questions tactfully
• Sound judgment when handling confidential financial and customer information.
• Ability to work independently in a remote environment while staying responsive, organized, and collaborative.
• High school diploma or equivalent required relevant accounting coursework, an assciate degree, or equivalent practical experience is an advantage

This role is designed for someone who values dependable processes, constructive teamwork, and continuous improvement. You will collaborate remotely with colleagues across finance and operations, contribute to accurate reporting, and help maintain a smooth billing experience for customers. Candidates should be comfortable working with digital systems, documenting decisions, meeting agreed deadlines, and asking questions when a transaction requires review.

Caliber’s benefits package for eligible employees includes health insurance, retirement savings benefits, and paid leave. Specific plan options, eligibility requirements, enrollment timelines, and leave provisions are governed by the company’s current benefit plans and policies and will be explained during the hiring process

This is a fully remote, full-time position. Candidates should have a reliable internet connection, a suitable workspace, and the ability to protect confidential information while working remotely. Any location, schedule, or work-authorization requirements will be confirmed as part of the recruitment process.

Caliber is committed to a professional and respectful hiring process. Applicants will be considered based on relevant skills, experience, and business needs, consistent with applicable employment laws.