Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are seeking a highly skilled Accounts Receivable (AR) Specialist. You will be responsible for managing the dispute resolution process and resolving discrepancies including billing errors, discrepancies between invoices and purchase orders, incorrect delivery of goods or services and defective products in a timely and efficient manner as well as mentoring and coordinating with. Your exceptional analytical and communication skills will play a vital role in ensuring accurate and prompt resolution, strengthening client relationships, and optimizing the overall financial health of our organization.
Responsibilities:
- Research issues/disputes to determine facts and identify root cause and pathway to resolution
- Work with various departments to determine root causes of prevalent process failures that drive billing issues/disputes
- Ensure accurate, timely and appropriate responses to issues/disputes within defined turnaround time requirements established by Management
- Maintain open issues/disputes reporting and provide periodic status updates to leadership with anticipated resolution date
- Validate appropriate data from internal and third-party systems and ensure appropriate course of action is being pursued
- Engage in clear and professional communication with customers and stakeholders
- Maintain comprehensive records of all issue-related activities, communications, and resolutions. Generate regular reports on dispute trends, aging, and resolution status for management review
- Continuously evaluate the resolution process and identify opportunities for enhancement. Suggest and implement improvements to streamline workflows and enhance productivity
- Ensure compliance with company policies, accounting standards, and regulatory requirements during the resolution process.
- Adhere to internal controls and maintain a high level of data accuracy and integrity
- Provide mentorship and support to junior team members, sharing knowledge and best practices to improve the overall performance of the Dispute team
- Perform related duties as well as other duties assigned by supervisor
Qualifications
- 3+ yrs of accounts receivable experience
- Successful candidates are detail-oriented, highly motivated, organized, and have the capacity to work both independently and collaboratively in a fast-paced, high-volume environment
- Candidates should have well-developed Microsoft Office skills-including Excel proficiency
- Ability to solve problems and communicate effectively with all levels of personnel
- Bachelor's degree is preferred
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Skills Required
- 3+ years of accounts receivable experience
- Detail-oriented, highly motivated, and organized
- Ability to work independently and collaboratively in a fast-paced, high-volume environment
- Microsoft Office proficiency, including Excel
- Strong problem-solving and communication skills
- Bachelor's degree
Xometry Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Xometry and has not been reviewed or approved by Xometry.
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Healthcare Strength — Core medical, dental, and vision coverage for employees and dependents is highlighted alongside mental‑health resources and an EAP. Feedback suggests many view the health plan as good or flexible, contributing positively to total rewards.
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Retirement Support — A 401(k) program and company‑paid life/STD/LTD are positioned as core financial protections. Feedback suggests retirement offerings are a consistent component of total compensation.
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Leave & Time Off Breadth — Flexible time off, paid holidays, volunteer time, and hybrid/remote options expand the time‑away and flexibility toolkit. Feedback suggests this breadth adds meaningful non‑cash value for many roles.
Xometry Insights
What We Do
Xometry is the leading AI-enabled marketplace for on-demand manufacturing, transforming one of the largest industries in the world. With its proprietary technology, Xometry creates a marketplace that enables designers and engineers to rapidly source high-quality on-demand manufactured parts and assemblies. Xometry's innovative platform also empowers sellers of manufacturing services across the nation to grow their businesses. Xometry’s buyers range from self-funded startups to Fortune 100 companies.
