Summary:
The Accounts Receivable Specialist is responsible for managing incoming payments, maintaining accurate records of customer accounts, and ensuring timely collection of outstanding invoices. This role works closely with customers, sales, and internal teams to resolve billing issues, apply payments, and support cash flow goals.
Essential Functions
- Process and apply incoming payments via check, ACH, or credit cards
- Generate and send invoices and account statements to customers upon request
- Monitor accounts for overdue payments and follow up on past due balances
- Investigate and resolve customer payment discrepancies and billing issues
- Communicate with internal departments to ensure accurate invoicing and documentation
- Maintain accurate and organized records of all receivables activity
- Assist with month-end close by preparing AR aging statements and account reconciliations
- Support the finance team during audits with requested documentation
- Respond promptly and professionally to customer inquiries
- Assist customers in set-up / accounts receivable portal troubleshooting
- Other duties as assigned.
Core Competencies
- Accuracy and Attention to Detail
- Communication
- Time Management
- Customer Service
- Problem Solving
Job Specific Competencies
- Proficiency with accounting software and Microsoft Excel
- Familiarity with invoicing and collections best practices
- Understanding of basic accounting principles
- Ability to manage multiple accounts and prioritize workload
Work Environment
This role operates in a professional office environment.
Physical Demands
- Prolonged periods sitting and working on a computer
- Occasional lifting of files or documents up to 10 pounds
Expected Hours of Work
Monday through Friday, full-time hours. Occasional extended hours during peak periods.
Travel
None.
Required Education and Experience
- High school diploma or equivalent
- 2+ years of experience in accounts receivable, billing, or related accounting role
Preferred Education and Experience
- Associate degree in Accounting or Business
- Experience with ERP systems such as Microsoft Dynamics or SAP
Klosterman Baking Company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Skills Required
- High school diploma or equivalent
- 2 or more years of experience in accounts receivable, billing, or a related accounting role
- Associate degree in Accounting or Business
- Experience with ERP systems such as Microsoft Dynamics or SAP
What We Do
Founded in 1892, Klosterman Baking Company is a privately-owned wholesale bakery. Klosterman Baking Company provides fresh-baked bread, buns, rolls, and a variety of other baked goods to more than 8,000 restaurants, grocery stores, hospitals and schools in Ohio, Kentucky, and Indiana. Klosterman distributes quality frozen products throughout the United States and maintains strong partnerships with several food service distributors to ensure that Klosterman products are available to customers nationwide. For more information or to join or team, visit our website KlostermanBakery.com
