Location: Cincinnati (Blue Ash), Ohio
Work Schedule: Onsite, 5 days per week
Raymond Storage Concepts is a leading provider of customized material handling solutions dedicated to warehouse and fleet optimization. Serving Ohio, Kentucky, Southeast Indiana, and West Virginia, Raymond Storage Concepts is an authorized sales and service center for The Raymond Corporation, a global leader in material handling technology, expertise, and support. Headquartered in Cincinnati, we serve our customers through a network of regional locations, including Columbus and Louisville.
Position OverviewRaymond Storage Concepts is seeking an Accounts Receivable Specialist to join our Accounting team at our Cincinnati (Blue Ash) headquarters. This is an onsite position requiring in-office attendance five days per week.
With guidance from the Accounting Manager and Accounts Receivable Lead, the Accounts Receivable Specialist is responsible for supporting the timely collection and application of customer payments while building professional working relationships and maintaining a high level of customer service.
The ideal candidate is organized, detail-oriented, comfortable communicating directly with customers regarding outstanding balances, and able to manage multiple priorities in a deadline-driven environment.
Key ResponsibilitiesReceive customer payments and accurately enter cash receipts into the EBS accounting system.
Monitor aging invoices and conduct timely collection follow-up on equipment, parts, rental, and service invoices.
Review delinquent accounts and contact customers by phone and email to determine the reason for overdue payments and review applicable sales, service, or credit terms.
Research and reconcile customer disputes related to outstanding balances and request refunds or account adjustments as necessary.
Identify unapplied credits and ensure they are cleared against outstanding receivable balances as appropriate.
Communicate potential credit risks or bad debt concerns to management upon discovery.
Maintain accurate documentation regarding customer financial status and collection efforts.
Organize and maintain correspondence and supporting documentation as appropriate.
Partner with internal departments to maintain payment terms on individual accounts and help accelerate the collection process.
Onboard new customers by setting them up in EBS and Billtrust, establishing appropriate ship-to and tax status for each location, and completing customer questionnaires and portal registrations.
Identify and track upcoming large-dollar orders.
Partner with Sales and Service Coordination teams to help ensure invoicing is completed accurately and on time.
Identify and track retainers for our Dock and Door division.
Provide backup phone coverage as needed.
Assist with additional projects and responsibilities as needed.
High school diploma or equivalent required.
3+ years of experience in accounts receivable or business-to-business (B2B) collections required.
Strong proficiency with Microsoft Office, particularly Outlook, Excel, and Word.
Strong 10-key and keyboarding skills.
Strong written and verbal communication skills with a customer-service mindset.
Strong problem-solving skills and ability to work effectively as part of a team.
Excellent organizational and time-management skills with strong attention to detail.
Ability to prioritize responsibilities and manage multiple tasks effectively.
Ability to work onsite at our Cincinnati (Blue Ash) location five days per week.
Raymond Storage Concepts offers a competitive benefits package, including:
Medical, dental, vision, life, and disability coverage
Company-paid short-term disability insurance
401(k) retirement plan with company match
Employee Discount Program
Volunteer Time Off
Paid Time Off
Referral Bonus
Fun, competitive, and team-oriented company culture
Skills Required
- High school diploma or equivalent
- 3+ years of experience in accounts receivable or B2B collections
- Proficiency with Microsoft Outlook, Excel, and Word
- Strong 10-key and keyboarding skills
- Strong written and verbal communication skills with a customer-service mindset
- Strong problem-solving skills and ability to work effectively as part of a team
- Excellent organizational and time-management skills with strong attention to detail
- Ability to prioritize responsibilities and manage multiple tasks effectively
- Ability to work onsite at Cincinnati (Blue Ash) five days per week
The Raymond Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Raymond Corporation and has not been reviewed or approved by The Raymond Corporation.
-
Healthcare Strength — Health coverage is repeatedly described as very good or affordable, with multiple plan options available. Feedback suggests the medical, dental, and vision lineup meaningfully bolsters overall compensation value.
-
Retirement Support — A 401(k) with company match is offered alongside a profit‑sharing component in profitable years. Feedback suggests these features add long‑term value to total rewards even as details can vary.
-
Flexible Benefits — Benefit menus include HSAs/FSAs, wellness support, tuition assistance, and optional add‑ons like legal and pet insurance. Feedback suggests the breadth of choices allows tailoring coverage to individual needs.
The Raymond Corporation Insights
What We Do
Yes. We make great lift trucks. But that’s just the beginning. We also look at every aspect of a warehouse – labor, technology, service, forklift training, automation and equipment – and we deliver intralogistics solutions that improve warehouse operations. And that’s more than just a great forklift. That’s Raymond. For more information, visit us at raymondcorp.com
