WHO ARE WE: BlackHawk Industrial provides you with the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
SUMMARY: The Accounts Receivable Specialist is responsible for maximizing cash flow and minimizing risk, while balancing customer and branch relationships for their assigned region.
ESSENTIAL COMPETENCIES AND RESPONSIBILITIES:
- Personally exhibits, recruits and coaches associate consistent with Core Behaviors
- Responsible for promoting culture of safety
- Cultivate and sustain crucial relationships with our customer base, as well as BlackHawk corporate and branch personnel.
- Form collection strategies to mitigate customer objections to making timely payments.
- Confirm validity of account discrepancies by obtaining and investigating information from customers, sales, and customer service.
- Maintain customer accounts by researching short pays, credit balances, unapplied cash, etc.
- Maintain collection goals set by BlackHawk senior management and general A/R performance levels.
- Collaborate with department and branch management to identify high risk accounts and develop an action plan.
- Perform other duties as assigned.
- Perform all work in accordance to ISO processes and procedures.
QUALIFICATIONS:
- Expert data entry skills
- Strong attention to detail
- Excellent oral and written communication skills
- Proficient in MS Office
- Demonstrated problem solving and analytical skills
- Experience in Prophet 21 highly desirable
- Proven customer service skills
- Ability to work independently
- Proficient time management and organizational skills
SUPERVISORY RESPONSIBILITIES:
- No direct supervisory responsibility.
EDUCATION and/or EXPERIENCE:
- High School Diploma required
- Bachelor of Science degree in Finance, Accounting or Business Administration preferred
- 2 to 4 years accounts receivable or general accounting experience preferred
REASONING ABILITY:
- Employee responds to commonly occurring problems/situations for which standards, procedures or precedents exist.
CERTIFICATES, LICENSES, REGISTRATIONS:
- None required
WORK ENVIRONMENT:
- Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; reach with hands and arms. Employee is required to use computer and other equipment.
- Employee frequently lifts and/or moves up to _25_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
- Wrist rests for keyboard and mouse pad.
OTHER INFORMATION:
BHID policy requires all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
BENEFITS:
- Health Insurance BCBS of OK HDHP
- HSA with Employer match (must meet criteria)
- Dental and Vision Insurance
- 401K Plan and Company Match
- FSA (Full FSA, Limited FSA, and Dependent FSA)
- Company paid Long Term and Short-Term Disability
- Company paid basic Life Insurance and AD&D/
- Supplemental life and AD&D/Dependent life
- Ancillary Critical Illness Insurance (Wellness Rider Included)
- Ancillary Accident Insurance (Wellness Rider Included)
- Ancillary Hospital Indemnity
- Employee Assistance Program (EAP) – Includes concierge services and travel assistance.
- Paid Time Off
- Holiday Paid Time Off
- Gym Reimbursement
- Quarterly Wellness challenge with a chance to will money or prizes
- Tuition Reimbursement – after 1 year of employment
Executive Search Firms and Staffing Agencies: Please be advised that BlackHawk Industrial only accepts resumes from agencies with which we have an executed contract and proactively engaged with. Accordingly, BlackHawk Industrial and any of its affiliates is not obligated to pay referral fees to any agency that is not party to an agreement with BlackHawk Industrial. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of BlackHawk Industrial.
*BlackHawk Industrial is an Equal Opportunity Employer
Skills Required
- Expert data entry skills
- Strong attention to detail
- Excellent oral and written communication skills
- Proficient in MS Office
- Demonstrated problem solving and analytical skills
- Experience in Prophet 21
- Proven customer service skills
- Ability to work independently
- Proficient time management and organizational skills
- Follow ISO processes and procedures
- High School Diploma
- Bachelor of Science in Finance, Accounting or Business Administration
- 2 to 4 years accounts receivable or general accounting experience
What We Do
BlackHawk Industrial provides the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
