Accounts Receivable Specialist

Posted Yesterday
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Addison, TX, USA
In-Office
Junior
Logistics • Transportation
The Role
Manage B2B collections by contacting customers via phone and email to obtain payments, process refunds and adjustments, resolve disputes, monitor assigned accounts, meet department goals, and provide professional customer service while collaborating with internal teams.
Summary Generated by Built In
Job Summary & Responsibilities

Malin is looking for an Accounts Receivable Specialist to work with our customers in a professional and customer-friendly manner to obtain payments for open receivables. The successful person in this role will be personable, energetic, a problem-solver, and methodical in their attention to detail. We are looking for career-minded professionals that can carry out Malin’s values.

Essential Functions:

Business-to-business collection calls and/or correspondence in fast-paced goal-oriented collections department.

Providing customer service regarding collection of unpaid invoices, processing customer refunds, process and review account adjustments, resolve customer discrepancies.

Responsible for monitoring and maintaining assigned accounts.

Accountable for reducing delinquency for assigned accounts.

High volume e-mails and phone calls

Resolve customer disputes as they pertain to payment of outstanding balances that are due

Provide excellent and considerate customer service to internal and external customers


Additional Job Functions:

Enlist the efforts of management when necessary to accelerate the collection process.

Must communicate and follow-up effectively regarding customer accounts on a timely basis

Establish and maintain effective and cooperative working relationships with internal and external customers.

Perform other assigned tasks and duties necessary to support the Accounts Receivable Dept

Participating in team planning meetings

Meet defined department goals and activity metrics


Qualifications and Requirements:

Two or more years of experience in high volume corporate collections

Knowledge of billing and collections standard operating procedures and best practices

High school or equivalent required. Some college preferred


General:

Self-starter with the ability to work independently in a dynamic, fast-paced environment

Strong attention to detail

Excellent time management and phone skills

Ability to prioritize and manage various tasks

Strong written and verbal communication skills

Strong email and computer skills

Stable and successful career background

Strong and ethical performance history

 

Language and communication skills:

Abilit to read and interest customer communications and common documents

Abilit to respond to inquiries from internal and external customers

Skills Required

  • Two or more years of experience in high volume corporate collections
  • Knowledge of billing and collections standard operating procedures and best practices
  • High school diploma or equivalent
  • Some college
  • Self-starter with ability to work independently in a fast-paced environment
  • Strong attention to detail
  • Excellent time management and phone skills
  • Ability to prioritize and manage various tasks
  • Strong written and verbal communication skills
  • Strong email and computer skills
  • Stable and successful career background
  • Strong and ethical performance history
  • Ability to read and interpret customer communications and common documents
  • Ability to respond to inquiries from internal and external customers

The Raymond Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Raymond Corporation and has not been reviewed or approved by The Raymond Corporation.

  • Healthcare Strength Health coverage is repeatedly described as very good or affordable, with multiple plan options available. Feedback suggests the medical, dental, and vision lineup meaningfully bolsters overall compensation value.
  • Retirement Support A 401(k) with company match is offered alongside a profit‑sharing component in profitable years. Feedback suggests these features add long‑term value to total rewards even as details can vary.
  • Flexible Benefits Benefit menus include HSAs/FSAs, wellness support, tuition assistance, and optional add‑ons like legal and pet insurance. Feedback suggests the breadth of choices allows tailoring coverage to individual needs.

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The Company
HQ: Greene, NY
1,105 Employees

What We Do

Yes. We make great lift trucks. But that’s just the beginning. We also look at every aspect of a warehouse – labor, technology, service, forklift training, automation and equipment – and we deliver intralogistics solutions that improve warehouse operations. And that’s more than just a great forklift. That’s Raymond. For more information, visit us at raymondcorp.com

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