Are you a detail-oriented professional who thrives in a fast-paced, collaborative environment? As the Accounts Receivable Specialist at Shar Music, you’ll play a key role in maintaining accuracy and efficiency in our financial operations by managing customer accounts, tracking incoming payments, and ensuring reliable financial records.
For over 60 years, Shar Music has supported musicians, educators, and orchestras with high-quality string instruments and service. Join us and help keep that mission moving forward by supporting strong accounts receivable processes that ensure timely payments, accurate records, and effective financial operations. If you have strong organizational skills, attention to detail, and enjoy working collaboratively, we’d love to hear from you.
Essential Duties & Responsibilities:
- Accounts Receivable Management: Monitor customer accounts and ensure timely receipt of payments across school accounts, wholesale customers, rentals, and other account types.
- Invoice Management: Review and distribute customer invoices, ensuring accuracy in billing details, payment terms, and customer account information.
- Collections & Account Follow-Up: Proactively follow up with customers regarding outstanding balances through email or phone communication to ensure timely payment and accurate account records.
- Payment Processing: Record incoming payments including checks, credit card transactions, ACH transfers, and other payment methods within the accounting system.
- Customer Account Maintenance: Maintain accurate records of customer accounts, payment activity, credits, and balances to ensure reliable financial reporting.
- Customer Account Reconciliation: Reconcile customer account balances and investigate discrepancies between payments, invoices, and credits.
- A/R Aging Monitoring: Maintain and monitor accounts receivable aging reports to identify overdue balances and escalate issues when necessary.
- Refund Processing & Approvals: Review and process customer refund requests, ensuring appropriate documentation and approvals are obtained prior to issuing refunds.
- Accounts Receivable Reporting: Assist with tracking aging reports and identifying overdue balances to support effective collections and financial planning.
- Data Entry & Financial Record Maintenance: Enter financial data accurately into the accounting system while maintaining organized digital and physical records of transactions and supporting documentation.
- Month-End Support: Assist the accounting team with month-end and year-end closing processes by preparing A/R reports, verifying account balances, and supporting reconciliations.
- Customer Communication: Respond promptly to customer and internal inquiries regarding invoices, payments, credits, and account status.
- Cross-Department Collaboration: Work closely with Sales, Rentals, Customer Service, and other internal teams to resolve discrepancies and ensure accurate billing and payment processing.
- Accounts Payable Support: Provide occasional support with accounts payable processes such as invoice entry, documentation filing, vendor communication, and administrative tasks to assist the accounting team when needed.
- Expense Report Support: Assist with reviewing and processing employee expense reports in accordance with company reimbursement policies.
- Documentation and Filing: Prepare documentation related to transactions, refunds, or regulatory compliance. Search files, databases, or reference materials to obtain needed information. File documents or records.
- Process Improvement: Identify opportunities to improve accounts receivable workflows, documentation, and tracking processes to increase efficiency and accuracy.
- Administrative Support: Provide general administrative support and assistance to the accounting department as needed.
- Adhere to established KPIs and performance standards to ensure consistent quality and efficiency in all projects.
- All other duties as assigned.
- High school diploma or equivalent required
- Bachelor's degree in Accounting, Business Administration, or a related field preferred
- 2–3 years of relevant experience in accounts receivable, billing, collections, or general accounting preferred
- Proficient in Microsoft Office Suite (especially Excel) and familiar with accounting software (e.g., NetSuite, QuickBooks)
- Strong attention to detail and accuracy in data entry and financial records
- Excellent organizational and time management skills
- Strong verbal and written communication skills for interacting with customers and internal teams
- Ability to work effectively both independently and collaboratively
- Ability to manage competing priorities and meet regular deadlines
- 401(k)
- 401(k) Matching
- Medical
- Dental
- Vision
- Life
- Short & Long Term Disability
- Generous PTO
- Employee Discount Program
- Our Website: https://strings.sharmusic.com/
- Facebook: https://www.facebook.com/sharmusic
- Instagram: https://www.instagram.com/sharmusic_/
- TikTok: https://www.tiktok.com/@shar_music
- Twitter: https://twitter.com/SharMusic_
- YouTube: https://www.youtube.com/c/SharMusicTV
Similar Jobs
What We Do
Hiring a Human Resource Manager to navigate your business through the web of laws can be very expensive and time consuming. Sage Solutions can provide your start-up, or small to medium-sized business, with just the right services you need without breaking the bank. We focus on three distinct services offerings: 1. Compliance Solutions, 2. Human Resource Solutions, and 3. Individual Services Solutions. COMPLIANCE SERVICES The path to compliance starts with our complimentary audit which details your strengths and weaknesses. We then partner with your administrative personnel to provide comprehensive, yet simple, tool kits for compliance with many of the reporting requirements. From there, we assist with improving your audit score, offering 3 levels of monthly subscription services to meet your business needs and budget. As your audit score improves, your risk level improves, providing you better peace of mind. HUMAN RESOURCES SOLUTIONS In addition to the compliance services above, we can provide highly customized HR subscriptions services such as hiring, investigations, employee handbooks and the like. Simply purchase the subscriptions hours you need to meet your human resource needs. INDIVIDUAL SERVICES SOLUTIONS Our individual services allow you to purchase only the HR services that you need while maintaining a tight budget. Services include helping you find and acquire new talent, diversifying your workforce, completing necessary HR paperwork, and creating employee handbooks and documents that will help keep you compliant with all the state and federal employment laws. Our goal is to streamline many of the most challenging HR management tasks with our individual services. Whether you have questions about compliance or human capital management, we have the answers you need. Sage Solutions was formed by 3 executives with decades of business experience, who are always ready to roll up their sleeves and get the work done so you don't have to.
