Account Receivables assists in ensuring that the company receives payment for goods and services offered to clients. This role requires the incumbent to keep a precise record of all incoming payments and to contact clients to ensure outstanding invoices are paid. This role will also be engaged with the billing team for missing invoices, corrections, and processing customer billing disputes. Workers in this role ensure that all receipts are tracked and regularly check for any discrepancies in payments received.
ESSENTIAL RESPONSIBILITIES AND ACCOUNTABILITIES:
- Timely and consistent follow-up on all aged Accounts Receivable
- Research and resolve customer invoice and purchase order discrepancies
- Provide invoice copies to clients as requested
- Provide proof of shipment documentation when requested by clients
- Verify credit history and set up new customer accounts
- Respond to credit references that are received from other companies on clients
- Manage all aspects of the credit card process, including verifying charges, credits, and month end balances
- Enter, post, and prepare online banking deposits daily
JOB SPECIFICATIONS - Knowledge & Skills:
- Experience with managing client relationships
- Experience with multiple entity accounting and cash posting
- Proficient in common Excel skills, formulas
- Self-starter who takes a customer service approach to the Collections process
- Superior interpersonal skills with client interaction experience over multiple mediums
- Associate’s degree in business Admin or Accounting, Bachelor’s Degree preferred
*Will consider a candidate without degree if have extensive experience
Working Conditions / Environment & Physical Demands:
- May be required to work off-hours, weekend & holidays as needed.
- May require walking, climbing, stooping, crouching and/or bending.
- May need to work flexible hours, including hours beyond the normal schedule when necessary.
- Sitting for long periods.
Wages and Benefits:
- $30 - $34 an hour (depending on experience), Quest has 24 pay periods per calendar year.
The information above describes the general nature of the position and serves as a summary of the typical job functions. It is not a comprehensive list of all possible job responsibilities, tasks, or duties.
DISCLAIMER:
Applicant must successfully complete company background check including DMV as well as pre-employment screening. Incumbent may be asked to perform other duties as required.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
Equal Opportunity Employer – Minorities, Women, Disabled and Veterans are encouraged to apply.
About Quest:
Quest is a worldwide leader in technology management offering a portfolio of professional, cloud, and managed services. Either on-site or from one of over two dozen secure global service delivery centers, Quest offers Cloud, Disaster Recovery, Security, Network, Server Management and IT Staffing Solutions. QuestFlex®, a unique and flexible service level agreement, provides Quest's customizable services and solutions based on clients' requirements. For more information, please visit our website at: http://www.questsys.com/
Skills Required
- Experience managing client relationships
- Experience with multiple-entity accounting and cash posting
- Proficiency with common Microsoft Excel skills and formulas
- Strong interpersonal and client interaction skills across multiple communication methods
- Customer-service approach to the collections process
- Associate's degree in Business Administration or Accounting; extensive relevant experience may substitute
- Successful completion of company background check, DMV check, and pre-employment screening
What We Do
Quest is a leading global technology management firm. For over 30 years, we’ve worked seamlessly with our client’s to achieve their IT and business goals. We place our client’s needs first and their ongoing success is our top priority…that’s why our first question is: How can we help?® Quest © 2022. Quest® and How can we help?® are registered trademarks of Quest Media & Supplies, Inc. All rights reserved.
