Accounts Receivable Specialist (mixed shift)

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewMotorola Solutions Finance Operations Center (F.O.C.) provides world-class finance, accounting and purchasing services to Motorola branches in Europe, Middle East, Africa, US and Latin America region. It is a dynamic environment where your ideas and input will be valued and where you will do some of the best work of your life.
The Accounts Receivable department is responsible for global cash collections, cash forecasting, billing and cash application activities. Being the biggest department in Krakow and the biggest Motorola team focused on cash we drive the overall.
Job Description

The Accounts Receivable Specialist reports the Receivables Team Lead and is responsible for maximizing cash collections by enforcing payment terms and collecting past due monies.

The Specialist will adhere to established policies, procedures, and approval authorities to ensure compliance with legal and statutory requirements to minimize loss to Motorola.

In addition, the Specialist will be responsible for maintaining working relationships with Motorola customers and recognizing risks associated with managed accounts in a proactive manner.

• Participates in transition of AR functions to Krakow/stabilize newly transitioned processes

• Monitors activity of accounts portfolio and contacts customers regarding late payments

• Determines the appropriate method in which to collect payment against delinquent accounts and resolves customer disputes pertaining to billing and collection

• Makes recommendations regarding the use of 3rd party assistance to collect debts

• Assists credit analysts in setting credit limits. May also assist in the product return process

• Manages credit card system and customer billing portal

• Works closely with the renewals team to handle customer cancelations/shut-off notifications

• Reviews, signs and returns customer purchase order and claims forms when appropriate and save to customer files

• Reviews delinquent accounts with upper management

• Cash application

• Provides regular collection forecast reports to finance

• Assists in write-offs, legal claims, and monitors customer bankruptcy proceedings

• Participates in the billing process to make sure invoices are issued in a timely manner

• Close cooperation and building relationships with key customers and stakeholders.

Basic Requirements

• ​​​Requires 1- 3 years experience in the collection/customer service function in the multinational environment

• Willingness to work US hours (mixed shift)

• Bachelor's/Master's Degree in Economy / Finance / Accounting

• Excellent English

• Demonstrated ability to support team efforts as a team member

• Ability to develop professional expertise

• Ability to enforce payment terms & collect money from customers

• Make decisions using sound judgment and consult when appropriate

• Very strong communication and interpersonal skills

• Ability to multi task, prioritize

• Proficient in MS Excel with basic knowledge in other MS applications

• Knowledge of Oracle will be an asset.

We offer:

• Competitive salary package

• Hybrid job

• Mixed shift bonus

• Strong team-oriented culture

• Flexible working hours

• Contract of employment

• Private medical & dental coverage

• Life insurance

• Comfortable work conditions (high class offices, parking space)

• Trainings and broad development opportunities

• Volleyball field and grill place next to the office

• Access to wellness facilities and integration events.

Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced

Referral Payment PlanNo

CompanyMotorola Solutions Systems Polska Sp.z.o.o

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].