Accounts Receivable Specialist L2

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Your day at NTT DATA

The Accounts Receivable Specialist Level 2 will be responsible for leading client collections, customer contract maintenance, entering customer and vendor invoices and credit memos, reconciling customer statements, payment applications, daily client billing verification and assistance with booking journals during month-end close. This role will be the champion of A/R billing and collections for all the Global Data Centers Americas companies, ensuring timely payments and maintaining positive customer relationships.

What you'll be doing

ESSENTIAL DUTIES & RESPONSIBILITIES

• Create all monthly and usage-based billings to send to customers for assigned entities

• Work within the accounting department to review and apply all payments received to customer accounts for assigned entities

• Provide dedicated management of the customer invoices through their B2B (business-to-business) portals and purchasing systems such as Ariba, Coupa, and others to ensure there are no barriers for on-time payment with the established customer process

• Proactive tracking and management of customer PO’s and available funds, long before the funds are depleted and invoices cannot be paid by their due date

• Bi-weekly reconciliation of customer balances by aging bucket and initiate action items within finance or other groups to ensure all overdue invoices are paid as quickly as possible

• Participates in collections activities for past due accounts and works with the AR department leader and Legal to determine when to escalate collection attempts

• Provide highest level of customer service to our customers and able to communicate with all levels of management internal teams

• Produce monthly AR metrics and aging package to senior management that includes collectability analysis and status of maintaining KPI invoicing and collections targets

• Participate in accounting for uncollectible accounts and reconciling the AR reserve amounts and revenue recognition based upon the customer’s uncollectible status

• Creative and persistent communication with customers who are consistently late on payments

• Customer contract management and maintenance of company’s billing and reporting systems to include validation of appropriate billing data (header and items) from other departments

• Ownership of specific duties related to the 4-day month-end close process, and account reconciliations, as assigned by the Supervisor of Revenue Accounting

• Audit and reporting support

• Reconciling daily customer billing and client portal entry

• Assists with special projects as assigned

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of standard accounts receivable billing and collection practices

• Strong communication, organization, and customer service skills

• Proficient with MS Office Suite (Word, Excel, PowerPoint, Outlook, Teams)

• Prior experience with customer AP portals (Ariba, EDI, custom, etc)

• Exceptional attention to detail and accuracy

• Ability to work efficiently and productively in a multi-task deadline-oriented environment independently with minimal supervision

• Self-motivated, dedicated, flexible, good team player

• Initiative and ability to own projects from start to finish can approach tasks strategically

#GlobalDataCentersCareers
 

EDUCATION & EXPERIENCE

• High school diploma required

• Some accounting education required; Accounting-related college degree preferred

• 5 years of specific B2B Accounts Receivable experience

• Previous experience with multiple entities and intercompany transactions preferred

• Large ERP system or Oracle experience preferred

PHYSICAL REQUIREMENTS

• Primarily sitting with some walking, standing, and bending.

• Ability to lift and carry up to 20 lbs.

• Able to hear and speak into a telephone.

• Close visual work on a computer terminal.

• Dexterity of hands and fingers to operate any required to operate computer keyboard, mouse, and other technical instruments.

WORK CONDITIONS & OTHER REQUIREMENTS

• This position is expected to be remote for the foreseeable future with an occasional need to be onsite in a shared work environment.

• Travel may be required

• Must possess a current, valid state-issued driver’s license.

This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $ 24.20 - $ 34.70 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour’ requirements.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.
 

Workplace type:

Remote Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.