Accounts Receivable Specialist II

Posted Yesterday
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West Chester, OH, USA
In-Office
20-29 Hourly
Senior level
Industrial • Manufacturing
The Role
Manage accounts receivable and collections, including posting cash receipts, monitoring overdue balances, conducting collection calls, reconciling statements, resolving billing issues, maintaining customer records and collection notes, issuing statements, and preparing adjustments or write-offs. Coordinate credit reviews with finance and sales, ensure compliance with credit policies, prepare reports, and support process improvement initiatives.
Summary Generated by Built In
Job Summary & Responsibilities

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.

We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.

 

We are A Company Culture Devoted to Innovation & Improvement

AFC provides localized expertise to customers in particular industries and geographies. We don’t have a traditional hierarchical management structure where everyone simply “reports up.” Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.

Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.


Accounts Receivable Specialist II - West Chester, OH (Hybrid-2 day/week)


Job Description:


The Accounts Receivable Specialist, reporting to the Credit Manager. Activities and responsibilities of the Accounts Receivable Specialist include:


  • Ensure compliance to credit policies and procedures.
  • Post Cash Receipts on a daily basis
  • Monitor customer accounts to identify overdue balances and initiate collection efforts
  • Make changes in the Customer Maintenance Module
  • Enter New Customers in the Customer Maintenance Module
  • Elaborate reports as needed or requested.
  • Conduct collection calls to collect Accounts Receivables.
  • Coordinate regular credit meetings with controller and sales department personnel to review past due accounts, recommend accounts for escalation when needed
  • Maintain accurate and up to date collections notes.
  • Reconcile customer statements/billings.
  • Develop knowledge around customers and business units.
  • Participate in process improvement projects and support other management directives as prescribed.
  • Identify and prepare documentation for offsets/adjustments and write offs with Controller approval.
  • Develop working relationships with business units and the various groups within company to ensure accurate and relevant data is shared.
  • Issue customer account statements periodically or whenever necessary.
  • Send reminders for payments and contact customers regularly.
  • Work with customers to resolve billing issues.
  • Other duties as assigned

Professional Experience Requirements:


Education:

  • Associate/Bachelor's degree, or minimum of 5 years of credit and collections experience 

Work Experience:

  • Collections, Accounts Receivable: 5 years (Preferred)

Professional Skills:

  • Proven experience as collections specialist or accounts receivable experience.
  • Customer service skills.
  • Proficient in MS Office and ERPs.
  • Excellent organizational skills.
  • Excellent communication skills via phone and writing.
  • Attention to detail and trustworthiness.

Hourly Pay Range:  $20.00-29.00



Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

 

 

Skills Required

  • Associate's or bachelor's degree, or a minimum of 5 years of credit and collections experience
  • 5 years of collections or accounts receivable experience
  • Proven experience as a collections specialist or in accounts receivable
  • Customer service skills
  • Proficiency in Microsoft Office and ERP systems
  • Excellent organizational skills
  • Excellent phone and written communication skills
  • Attention to detail and trustworthiness
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The Company
1,500 Employees
Year Founded: 1994

What We Do

AFC Industries is a full-service manufacturing partner that helps manufacturers keep production lines moving and supply chains reliable. It provides vendor-managed inventory, industrial fasteners, C-Class components, tooling, kitting, pre-assembly, custom packaging, and technical services. The company supports high-volume production, aerospace and defense, and production-machining environments, emphasizing availability, quality, compliance, reduced disruption, and streamlined operations across demanding industrial applications and regulated markets.

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