Mitutoyo America Corporation is seeking a detail-oriented and customer-focused Accounts Receivable Representative to join our accounting team. This position is responsible for managing customer accounts, processing and monitoring payments, resolving account discrepancies, and following up on past-due balances.
The ideal candidate is organized, professional, comfortable communicating with customers, and able to manage multiple priorities and deadlines in a fast-paced office environment.
What You’ll Do
- Monitor customer accounts and follow up on past-due balances and payment reminders.
- Research and resolve invoice, credit, and payment discrepancies with customers and internal departments.
- Document collection activities, account resolutions, and other account-related actions.
- Review accounts for stop-ship status and communication with customers regarding outstanding balances and impacted orders.
- Coordinate with Billing, Service, Sales, and management to resolve delinquent accounts and escalate collection efforts when necessary.
- Release accounts and pending orders from stop-ship status after payment requirements have been satisfied.
- Review and release credit-blocked orders within required daily shipping deadlines.
- Assist customers with credit card payments for distributor and direct-sale accounts.
- Coordinate customer refunds with the Payment Coordinator.
- Process approved internal offsets and write-off transactions.
- Coordinate web invoicing for customers and follow up with buyers to help facilitate timely payment.
- Prepare monthly reports for management.
- Provide backup support for other Accounts Receivable functions and assist the Accounting Department as needed.
What We’re Looking For
- High school diploma or equivalent.
- At least one year of related experience.
- Strong written and verbal communication skills.
- Customer-focused approach with strong interpersonal skills.
- Excellent organization, accuracy, and attention to detail.
- Ability to manage priorities and follow through on assigned responsibilities.
- Ability to communicate professionally regarding sensitive payment and collection matters.
Position Details
Schedule: Full-time, Monday–Friday, 8:30 a.m.–5:00 p.m.
Work Environment: Office environment
Travel: None
Reports To: Credit & Accounts Receivable Manager
Supervisory Responsibilities: None
Why choose Mitutoyo?
Mitutoyo America Corporation is a leader in the field of precision measuring tools and instruments. We serve an important role in providing state-of-the-art measurement products to manufacturing companies throughout North America. We are the only full-line provider of Metrology solutions in North America that can satisfy every measurement challenge faced by our customers. Our benefits include:
- Competitive Salary package - $26 - $28 per hour
- Minimum 17 days PTO plus at least 10 paid holidays per year
- Shut down period at the end of the year
- Medical, Dental, Vision & Life Insurance
- STD, LTD, Employee Assistance Program
- 401(k) Plan plus company match
- Tuition Reimbursement
- Service Recognition
- Company Vacation House in Florida
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.
Equal Opportunity Employer
Mitutoyo America Corporation is an Equal Opportunity Employer. It is our policy to judge employees on their individual merits, skills, abilities, performance, etc. The Company offers equal opportunities to all qualified applicants and employees without regard to race, religion, color, age, sex, national origin, veteran status, marital status, sexual orientation or disability in accordance with applicable federal and state laws. This policy applies to all areas of our employment relationship.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High school diploma or equivalent
- At least one year of related experience
- Strong written and verbal communication skills
- Customer-focused approach with strong interpersonal skills
- Excellent organization, accuracy, and attention to detail
- Ability to manage priorities and follow through on assigned responsibilities
- Ability to communicate professionally regarding sensitive payment and collection matters
What We Do
The world’s largest metrology company was founded in 1934 by Yehan Numata with one product – the micrometer. Mitutoyo’s philosophy at that time was to make the best mechanical micrometer in the world. But also to produce them in quantities that made them affordable and available to all of manufacturing so they could improve the quality of the products they manufactured. This philosophy was expanded in the next several decades to include a wider product offering focused on mechanical, dimensional gaging products. Mitutoyo focused its R&D and production efforts on creating the most advanced micrometers, calipers, indicators and other measurement tools in the world. Mitutoyo America Corporation is a sales, marketing, and most importantly a service organization that was established in the United States by Mitutoyo Corporation in 1963. Since day one of operations, supporting custom- ers has been the first priority. Initially we provided replacement parts and repair services. As our customer base grew, so did customer service demands. In response we built one of the highest performance A2LA Accredited Calibration Laboratory’s (A2LA Certificate #750-01) in the nation. Now we offer turnkey metrology solutions and even integrate measuring directly into manufacturing processes via inline automation. Mitutoyo America is also the first service organization to have A2LA Accredited Field Service Technicians. State-of-the-art M3 Solution Centers are geographically positioned to cover the United States. Local software design and development translates into well resourced software support. We also provide education and training through the Mitutoyo Institute of Metrology. Overall, Mitutoyo America Corporation is configured to provide our customers with all the competitive advantages that result from application of best practice metrology.
