Accounts Receivable Process Manager

Group Services

Metsä Group is a successful forest industry group with roots in the Finnish forest - Our parent company is a cooperative of over 90,000 forest owners. Metsä Group’s Group Services employ some 1,000 professionals in finance, IT, sourcing and logistics, HR, technology, business process development, communications, law, and many other fields. Their task is to support Metsä Group and its Business Areas in implementing their strategy. Our specialists’ independent work is supported by a strongly networked workplace community.

We welcome people from diverse backgrounds and different stages of life. Metsä has space and opportunities for many kinds of talent, regardless of age, gender, ethnic background, sexual orientation, disability or other characteristics – Metsä is for all. Read more: metsagroup.com/metsaforall.

We are looking for Accounts Receivable Process Manager for permanent position.

Job description

Metsä Group Services in Gdańsk is looking for Accounts Receivable Process Manager with strong Finance, AR process and SAP background.

Job description

Accounts Receivable department consists of 2 teams. Accounts Receivable Process Manager is direct supervisor for 2 Team Leaders who lead those 2 teams. Process Manager is member of Direct reports of General Manager and is therefor part of management team of the SSC. Main stakeholders for the position are General Manager, Process Owners, Credit Management, Group accounting, other Group Finance teams.

Your key responsibilities are:

• Ownership of the Accounts Receivable process and teams inside Metsä Group SSC
• Ensure the necessary number of resources in daily operation to keep the target level of SLA
• Planning ahead of annual required resources in terms of budgeting and following it up according to individual annual targets
• Setting up realistic, but challenging targets for the department in terms of team targets, KPIs and OPIs to drive further development
• Single point of contact for all Accounts Receivable services within Metsä Group community and among other stakeholders
• Initiate and drive process development work in close co-operation with AR Process owner, Credit Management, Group accounting, Sales and Customer service
• Managing and leading people within Accounts Receivable teams participating in daily operations
• Creation, updating and approving of documents (process work instruction, process controls) and master data concepts to support the process
• Actively collect feedback from customers to develop the operating model and our services to meet best their needs and beyond
• Ensure that effective lines of communication are maintained at all levels, also outside Accounts Receivable department
• Actively bring topics to the Management group of SSC to share best practices, improve the working conditions of our employees and develop the people, processes and services to our customers

To succeed in this role, you need:

• Minimum of 5 years of Leadership position experience
• Project Management skills
• Experienced working with SAP
• Knowledge in AR processes and master data management
• Advanced Business English
• Relevant financial education, e.g. in accounting or finance
• Negotiation skills
• Excellent organizational skills and ability to prioritize tasks
• Good problem solving and analytical skills
• Strong communication and people skills

We will offer you:

• Attractive location of the office: 4 minutes to SKM, trams and buses,

• Hybrid work – 3 days at the office, 2 days of home office

• Very good atmosphere that will make you feel better than at home,

• Work from Monday to Friday with flexible hours - we start between 7.00 and 9.00,

• During work, we have a 30-minute lunch break,

• We provide benefits such as: lunch card, medical care, life insurance, MultiSport Card, MyBenefit Platform, Holiday subsidy, etc.

• We take care of our planet through a series of ecological principles,

• Integration meetings of our team at the company's expense.

Anonymous recruitment - this is how it works

This is an anonymous recruitment process. The gender and date of birth of the applicant are not asked for on the application form. Personal details such as name, mother tongue, time of studies, name of educational institution and contact details are hidden until the interview stage. Attachments (such as CVs) are also hidden.

Recruiters have access to the contact details of those invited for interview once the applicant has been selected for interview.

Our system will guide you through the application process. The questions on the application form will help you present your skills and experience anonymously. Answer all questions carefully. If you’re invited for interview, your CV will be displayed to the recruiters to support the interview.

Read more and watch the video on anonymous recruitment at https://www.metsagroup.com/careers/work-with-us/anonymous-recruitment/.

How to apply?

Click on the link below to apply. Note that attachments won’t be visible in anonymous recruitment until the interview stage, so it’s important to fill in the application form carefully. Please send your application as soon as possible, as we’ll already start processing applications during the application period. Please include your curriculum vitae and salary request. You’ll receive a confirmation message the next morning after your application has been received.

The application will be open until 10.07.2026. We wish you the best of luck!