The Role
Process daily banking deposits, post and allocate collections, generate invoices and credit memos, reconcile AR balances, investigate invoice/payment queries, maintain customer account data, contact clients to collect receivables, identify payment discrepancies and high‑risk customers, and support process and reporting improvements.
Summary Generated by Built In
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
- Enjoy 14 months of pay*
- HMO coverage for you and your family
- Yearly Kick Off Parties with major giveaways (like the car in 2023)
- Grow your career - yes, we love to promote internally
- Do meaningful work and collaborate with the best
- 900 promotions given each year
- 2,700+ leadership training courses
- Complete daily banking deposit functions in support of collection of receivables
- Post collections to customer accounts and allocate those payments
- Invoice and credit memo generation to customers as necessary
- Complete Reconciliation processes to support accounts receivable account balances
- Investigate customer queries or issues related to invoices and payments received, recommending and preparing corrections where necessary
- Maintain clear and accurate customer account information in support of clean datasets for reporting
- Contribute to improving the quality and accuracy of the processes and key indicators as presented in the monthly reporting
- Monitor and collect accounts receivable by contacting clients via telephone and email
- Communicate payment discrepancies, identify slow-paying and high-risk customers
- Contribute to improving the quality and accuracy of the processes and key indicators as presented in the monthly reporting
- Other duties as required in alignment with business needs
- Strong English language skills (written and verbal communication).
- Relevant accounting or finance qualification with prior Finance & Accounting experience.
- 2+ years of Accounts receivable experience.
- Experience working in a BPO or Shared Services environment.
- Multinational company experience preferred.
- Proficiency in SAP (preferred).
- Experience with Momentum Pro (preferred).
- Advanced Excel skills (e.g., VLOOKUP/XLOOKUP, Pivot Tables, data analysis).
- Strong process improvement mindset with the ability to identify and implement efficiencies.
- Experience working with Australian company financials is preferred but not essential.
- High degree of computer proficiency, including Microsoft Office applications (Excel, Word, Outlook, PowerPoint).
- Curious and Clever: Smart questions spark smart solutions.
- Entrepreneurial Energy: Think like an owner. Solve like a founder.
- Fast with Intent: We move fast and deliver real results.
- Laugh and Learn: We don’t take ourselves too seriously, just our results.
Join the A-Team and experience the A-Life!
Skills Required
- Strong English language skills (written and verbal)
- Relevant accounting or finance qualification with prior Finance & Accounting experience
- 2+ years of accounts receivable experience
- Experience working in a BPO or Shared Services environment
- Multinational company experience
- Proficiency in SAP
- Experience with Momentum Pro
- Advanced Excel skills (VLOOKUP/XLOOKUP, Pivot Tables, data analysis)
- Experience with Australian company financials
- High degree of computer proficiency including Microsoft Office (Excel, Word, Outlook, PowerPoint)
- Strong process improvement mindset and ability to implement efficiencies
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The Company
What We Do
Acquire Intelligence is a global business transformation company and leading provider of business process outsourcing (BPO) and AI consulting services. Using their Automate, Eliminate, Reallocate framework, they blend process improvement and automation with global outsourcing to help businesses eliminate inefficiencies, drive scale, and achieve real-world outcomes.
