We are the Intelligent Internet Platform. We connect People, Places and Things anywhere, managing Internet Performance better than anyone else, while providing One Global Experience, giving Visibility, Control and Security through expereoOne.
Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance.
As a trusted partner of Fortune 500 enterprises, our continued aim and success in helping our customers and partners depends solely on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment.
About the role
The role is an Accounts Receivable Manager based in Katowice, Poland, reporting to the Global Finance Director. The position is responsible for leading the Billing and Collection teams, ensuring accurate and timely invoicing, optimising cash collection performance, managing credit risk, and driving excellence across the end-to-end Order-to-Cash (O2C) cycle.
Key Responsibilities
- Lead and develop the Billing and Collection teams, ensuring high levels of service, accuracy, and performance.
- Oversee the end-to-end billing process, ensuring invoices are generated accurately, on time, and in compliance with contractual and regulatory requirements.
- Manage the Order-to-Cash cycle, driving operational efficiency across billing, collections, cash application, and dispute resolution.
- Monitor and improve cash collection performance, reducing aged debt and optimising Days Sales Outstanding (DSO).
- Establish and maintain robust credit control policies and procedures to minimise financial risk.
- Partner with Sales, Customer Success, Operations, Compliance, and Finance teams to resolve billing disputes and improve customer payment performance.
- Ensure accurate allocation and reconciliation of customer payments and account balances.
- Prepare monthly reporting including billing performance, collections metrics, aged receivables, bad debt provisions, and cash flow forecasts.
- Lead month-end close activities relating to revenue, billing accruals, deferred revenue, and accounts receivable balances.
- Manage escalated customer account issues and coordinate external collections and legal recovery activities where necessary.
- Drive process improvement initiatives, automation opportunities, and systems enhancements to improve billing accuracy and collection efficiency.
- Support internal and external audits while ensuring compliance with internal controls, company policies, and applicable accounting standards.
- Manage sales agents process which includes monthly reporting, compensation, and communications.
Requirements
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- 5+ years' experience within Accounts Receivable, Billing, Order-to-Cash, or Finance Operations
- 2+ years’ leading an Accounts Receivable team, including performance management, coaching and workload planning.
- Strong understanding of billing operations, revenue recognition principles, collections management, and credit risk.
- Experience working within multinational or multi-entity organisations.
- Strong analytical and problem-solving skills with the ability to interpret financial and operational data.
- Experience managing complex customer contracts, pricing structures, and billing arrangements.
- Proven ability to influence stakeholders across Finance, Sales, Commercial, Operations, and Compliance teams.
- Strong systems experience with ERP and billing platforms such as SAP, Oracle, NetSuite, Microsoft Dynamics, Salesforce Billing, or similar solutions.
- Demonstrated success in process optimisation, automation, and controls enhancement.
- Fluent written and spoken English.
Benefits
Beyond the Job
We’re proud of our focus on Environment, Social and Governance as well as the passion we display for the communities where we live and work.
EEO (Equal Employments Opportunities) Statement:
Expereo is an Equal Opportunities employer who aims to support and celebrate every employee that comes through our doors. We respect and support all of our people regardless of background, religion, nationality, sexual orientation, age, or physical condition.
Skills Required
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- 5+ years of experience in Accounts Receivable, Billing, Order-to-Cash, or Finance Operations.
- 2+ years of experience leading an Accounts Receivable team, including performance management, coaching, and workload planning.
- Strong understanding of billing operations, revenue recognition principles, collections management, and credit risk.
- Experience working within multinational or multi-entity organizations.
- Strong analytical and problem-solving skills, including the ability to interpret financial and operational data.
- Experience managing complex customer contracts, pricing structures, and billing arrangements.
- Ability to influence stakeholders across Finance, Sales, Commercial, Operations, and Compliance teams.
- Strong experience with ERP and billing platforms such as SAP, Oracle, NetSuite, Microsoft Dynamics, Salesforce Billing, or similar solutions.
- Demonstrated success in process optimization, automation, and controls enhancement.
- Fluent written and spoken English.
What We Do
Expereo is a global provider of managed internet, SD-WAN, SASE, and cloud connectivity solutions, connecting enterprise and government sites worldwide.
