Product Manager – eCommerce (Webshop Programme)

Posted 5 Minutes Ago
Be an Early Applicant
Hiring Remotely in Poland
Remote or Hybrid
Entry level
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Be Yourself at Work, Make a Difference, and Act with Integrity are our values at Capco.
The Role
Own the vision, strategy, roadmap, and lifecycle of an eCommerce webshop product. Manage requirements, prioritization, user stories, backlog, Agile delivery, stakeholder collaboration, and continuous improvement. Analyze customer journeys, conversion rates, KPIs, market trends, and customer insights to improve user experience and commercial performance. Work with business, UX/UI, development, and delivery teams to launch high-quality digital commerce solutions.
Summary Generated by Built In

CAPCO POLAND
* We're looking for Poland-based candidates. 

Capco Poland is a leading global technology and management consultancy, dedicated to driving digital transformation across the financial services industry. Our passion lies in helping our clients navigate the complexities of the financial world, and our expertise spans banking and payments, capital markets, wealth, and asset management. We pride ourselves on maintaining a nimble, agile, and entrepreneurial culture, and we are committed to growing our business by hiring top talent.

Role Overview

We are looking for an experienced and results-driven Product Manager to support a strategic Webshop Programme, driving the development and delivery of a seamless, intuitive, and commercially successful eCommerce experience.The ideal candidate will have a strong background in eCommerce, with proven experience in managing digital products, optimising online customer journeys, and delivering solutions that enhance customer experience and business performance.The role requires a combination of strategic thinking, commercial awareness, and hands-on product management expertise, working closely with cross-functional teams to translate business needs into impactful digital solutions.

Key Responsibilities
  • Drive the product vision, strategy, and roadmap for the Webshop Programme, ensuring alignment with business objectives and customer needs.

  • Manage the end-to-end product lifecycle, from requirements gathering and prioritisation through development, launch, and continuous improvement.

  • Analyse and optimise online customer journeys to improve user experience, conversion rates, and overall eCommerce performance.

  • Collaborate closely with business stakeholders, UX/UI designers, developers, and delivery teams to ensure successful product implementation.

  • Define and prioritise product requirements, user stories, and acceptance criteria.

  • Identify opportunities for product enhancements through customer insights, market trends, data analysis, and performance metrics.

  • Monitor key eCommerce KPIs and drive data-informed decisions to maximise commercial outcomes.

  • Support Agile delivery processes, including backlog management, sprint planning, and stakeholder communication.

  • Ensure that delivered solutions meet business expectations, customer requirements, and quality standards.

Required Skills & Experience
  • Proven experience as a Product Manager or Product Owner within the eCommerce domain.

  • Strong understanding of digital commerce platforms, online customer journeys, and conversion rate optimisation (CRO).

  • Experience managing digital products throughout the full product lifecycle.

  • Solid knowledge of Agile methodologies and product management best practices.

  • Ability to translate business objectives into clear product requirements and actionable development priorities.

  • Strong analytical mindset, with experience using data and performance metrics to guide product decisions.

  • Excellent stakeholder management, communication, and cross-functional collaboration skills.

  • Commercial awareness and a customer-centric approach to product development.

Nice to Have
  • Previous experience in the payments industry, FinTech, or financial services.

  • Understanding of online payment solutions, payment gateways, and checkout optimisation.

  • Experience working on large-scale digital transformation or eCommerce programmes.

  • Familiarity with A/B testing, customer analytics, and digital experimentation.

ONLINE RECRUITMENT PROCESS STEPS:

  • Screening call with the Recruiter
  • Competencies interview with Capco Hiring Manager
  • Client’s interview
  • Feedback/Offer

#LI-HYBRID

Skills Required

  • Proven experience as a Product Manager or Product Owner within eCommerce
  • Strong understanding of digital commerce platforms, online customer journeys, and conversion rate optimization
  • Experience managing digital products throughout the full product lifecycle
  • Knowledge of Agile methodologies and product management best practices
  • Ability to translate business objectives into product requirements and development priorities
  • Strong analytical skills and experience using data and performance metrics for product decisions
  • Stakeholder management, communication, and cross-functional collaboration skills
  • Commercial awareness and a customer-centric approach
  • Experience in payments, FinTech, or financial services
  • Understanding of online payment solutions, payment gateways, and checkout optimization
  • Experience with large-scale digital transformation or eCommerce programs
  • Familiarity with A/B testing, customer analytics, and digital experimentation

What the Team is Saying

Sarvani
Michael
Josh
Marina
Dreidel
Maud
Lydia
Chris

Capco Compensation & Benefits Highlights

  • Healthcare Strength — Health insurance is described as comprehensive with multiple plan options and generally low copays, and mental-health support and EAP resources reinforce this strength.
  • Leave & Time Off Breadth — Paid time off, holidays, and sick leave are often highlighted as generous, with flexible time-off arrangements supporting work-life balance.
  • Parental & Family Support — Parental leave is characterized as generous, and family-planning benefits such as fertility, adoption assistance, childcare support, and coverage for family members are emphasized.

Capco Insights

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The Company
HQ: London
6,000 Employees
Year Founded: 1998

What We Do

Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.

Why Work With Us

We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture

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Employees engage in a combination of remote and on-site work.

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