Accounts Receivable Executive (Mandarin Speaker)

About Ingredion:

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Location: KL Eco City

Workplace type: Hybrid
As an Accounts Receivable Executive, you will be responsible for performing accounts receivable related activities such as cash application, credit management, collection management, customer disputes management, AR reporting, exceptional and adhoc processes, and other additional processes.

 What you will do:

·       Timeliness in applying daily cash received to the correct customer accounts and invoices for all countries.

·       Timeliness in releasing blocked sales orders with compliance to Credit Policy and approved LOA.

·       Ensure accuracy and timeliness in maintenance of credit limit and credit terms with periodic review – in collaboration with retained finance and sales team.

·       New and existing customer credit review, follow-up on collections for unpaid and partially paid invoices – in collaboration with retained finance and sales team.

·       Prepare and provide SOA to customers per timeline, and as required.

·       Prepare and analyze AR related reports as per scheduled reporting timelines.

·       Support Retained Finance and business operation team on exceptional and adhoc processes as required like SO blocked orders release, customer pricing update, and non-trade billing.

·       Identifying and implementing opportunities or system enhancements on AR processes such as process improvement, process simplification and process alignment.

·       Perform provision for doubtful debts calculation as per company policies and DTPs.

·       Reconcile AR information, including monthly intercompany reconciliation and confirmation, and as required.

·       Investigate under/over payments and obtaining correct invoice details from customers.

·       Handle disputes/customer coordination related to disputed invoices.

·       Ensure accuracy and timeliness of AR journal posting for month-end close.

What you will bring:

·       A diploma/bachelor’s degree in Accounting, Finance or a related field.

·       1-2 years of work experience in Accounts Receivable, credit & collections, preparation and analysis of AR reporting, open to fresh graduates.

·       Able to communicate in English and Mandarin (this role requires support for China)

Who you are:

·       Self-motivated, detail oriented and analytical mindset with stakeholder management skills.

·       Strong communication and interpersonal skills, with proven ability to work in a team environment, build consensus and foster positive relationships.

·       Sound knowledge of order to cash lifecycle, credit history databases, and basic accounting.
Why Join Ingredion? 

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:

• Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success
• Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being
• Flexible Work Arrangements – We value flexibility to support you both professionally and personally
• Career Growth – Learning, training, and development opportunities.
• Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally
• Employee Referral Program – Refer top talent and earn a bonus if they’re hired
• Convenient Location - Office next to an LRT station and mall for easy commuting and errands

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Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.

Relocation Available: