Accounts Receivable Coordinator
Job Summary
The Accounts Receivable Coordinator is responsible for overseeing cash application processes, resolving payment discrepancies, reconciling customer accounts, and supporting month-end close activities. This role requires strong analytical skills and previous AR experience. The Coordinator also provides guidance to and oversees the AR Assistant and ensures accuracy and efficiency in daily operations.
Key Performance Outcomes (KPOs)
- Cash Application Accuracy: Maintain a 98%+ accuracy rate in posting daily cash receipts.
- Issue Resolution: Resolve short payments, skipped invoices, and discrepancies
- Customer Account Integrity: Ensure customer accounts reconcile accurately
- Response Time: Acknowledge internal and external inquiries within 1 business day.
Key Responsibilities
- Review and oversee cash application completed by the AR Assistant.
- Perform basic data entry to update customer master files (address changes, contact updates).
- Investigate and resolve short payments, skipped invoices, and billing discrepancies.
- Reconcile customer accounts to ensure ledgers match customer records.
- Process credit memos and adjustments in accordance with company policy.
- Assist with month-end close activities, including A/R sub-ledger reconciliation.
Education Required
- Required: Higher Secondary Certificate (12th Pass).
- Preferred: Bachelor's Degree or Diploma in Commerce, Accounting, or Business (e.g., B.Com, BBA, M.Com).
Years of Experience
- 2-4 years of experience in Accounts Receivable or Business-to-Business (B2B) Collections.
- Experience working with ERP systems (NetSuite, SAP, Oracle, Microsoft Dynamics, Tally, etc.) is a strong advantage.
Knowledge, Skills, and Abilities
- Strong skills in Microsoft Office (Excel, Word, Outlook)
- Ability to analyze account history, identify root causes, and resolve discrepancies.
- Understanding of invoices, credits, deductions, and AR lifecycles.
- Ability to work independently and manage multiple priorities.
High accuracy, strong organization, and attention to detail.
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What We Do
Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other, too. At Applied, we have a mission and a vision that guide us, values that anchor us, and a determination to achieve that propels us forward. We push the boundaries of innovation to solve the biggest challenges in insurance – helping us earn the title of indispensable partner from our customers. Our teammates show up as they are, creating an authentic environment that fosters collaboration, curiosity and connections – and one that doesn’t waste time on the unnecessary confines of corporate bureaucracy or hierarchy. No matter the role or title, you have a voice at the table, space to work hard and achieve, and unending opportunities to be a great teammate.
Why Work With Us
Our commitment to you is simple: when you bring your best, we promise you a place where amazing career moments are made possible.
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