Accounts Receivable Coordinator

Etna Supply is looking for an Accounts Receivable Coordinator to join our accounting team! In this role, you’ll process payments, reconcile accounts, resolve discrepancies, and help keep daily accounting operations running smoothly.

Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principles, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness, integrity, and respect.

What We Offer:

• Competitive compensation and benefits package, including quarterly bonuses! 
• 5 different lines of business and 2 subsidiaries that provide company stability through diversification.
• Professional development opportunities to support your growth.
• A collaborative and inclusive work environment that values your contributions.
• The fun challenge of working in a fast-paced, multi-location, diverse business function environment.

Typical Responsibilities

These include the following and other duties may be assigned:

• Accurately post daily customer payments received through cash application software, mail, and branch locations.
• Match payment and remittance information to improve automated payment processing.
• Research and resolve payment discrepancies, including discounts, taxes, and short payments.
• Work with customers and internal teams to resolve account questions and provide positive customer experience.
• Reconcile daily branch cash drawers.
• Monitor, reconcile, and replenish petty cash.
• Prepare and take daily deposits to the bank and maintain deposit receipts.
• Process miscellaneous deposits, customer refunds, and credit reference requests.
• Assist customers with billing and shipping questions, invoice and credit memo copies, and statement concerns.
• Maintain organized records and assist with special projects as needed.

What You Bring

• An associate’s degree, one to three years of related experience or training, or an equivalent combination of education and experience.
• Working knowledge of accounts receivable principles and Microsoft Office.
• Strong attention to detail and the ability to maintain accuracy while managing multiple priorities.
• Clear communication, professional phone skills, and a customer-focused approach.
• Strong problem-solving skills and sound judgment.
• Comfort working with numbers, including basic calculations, percentages, and ratios.
• A valid driver’s license and acceptable driving record.
• Dependable attendance and a commitment to working safely.

Work Environment & Requirements

This is a non-exempt position reporting to the Credit Manager. Work is primarily performed in an office setting and involves frequent sitting and computer use, along with occasional standing, reaching, bending, and lifting or moving up to 25 pounds. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.