Accounts Receivable Contracts & Billing Team Lead

Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.

By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.

From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

The finance team is crucial for maintaining financial health and stability. This team comprises accounts payable, tax and treasury, payroll, and investor relations. Together, they manage financial planning, transactions, compliance, and investor communications, ensuring the organization operates efficiently and meets its strategic goals. 

The Accounts Receivable Contracts & Billing Team Lead is responsible for leading a dynamic team that handles all processes related to Contracts and Billing. This role will hold responsibility for all aspects of contracts and billing. This role reports to the Accounts Receivable Manager. 

Responsibilities:

• Accountable and responsible for the Management of Contracts and Billing for Endava.
• Ensure contracts are booked on time and accurately by the C&B team. Leverage available technology to further improve the Billing process.
• Deputize and substitute for Senior Process Specialist in responding to Audit and Business queries and in identifying and implementing Process Improvements.
• Leads Team management and work prioritization activities within the team including holiday approvals, objectives setting and other staff management activities making pay and promotion recommendations to the Head of Contracts to Cash.
• Key role in reporting on team performance.
• Investigate and resolve queries from Customers and Endava Leadership.
• Assess and support potential transitions into SSC Billings and Receivables from other Endava locations as well as Acquisitions.
• Key contact for Internal and External Auditors.
• Design & implement process level metrics, monitor and report to Endava leadership. 
• Manage relationships with key process/business stakeholders.
• Support the transformation initiatives and drive standardization across countries on OTC. 
• Drive E2E OTC Process Management including process, performance and projects.
• Identify training, coaching opportunities and needs for all team members.
• Supervision of team performance – coach, support and appraise.
• Act as point of contact for all process/people related escalations.
• Proactive controls for avoidance of future errors.
• Identify the compliance and controls framework and ensure are implemented respecting segregation of duty. 
• Implement and ensure rigor on knowledge management; ensure process is documented and followed by team members. 
• Manage relationships with key process/business stakeholders.
• Support the transformation initiatives and drive standardization across countries on OTC. 
• Ensure Key Metric’s are met and service is delivered to end users as expected.
• Special and ad hoc projects as assigned by Head of Contract to Cash.

Qualifications

• Ideally BA in Economics or Finance 
• Ideally 5+ years prior experience within Accounts Receivable area together with supervisory experience and a willingness to learn and develop in this direction.
• Sufficient experience in a similar capacity, international set up preferable
• Good understanding of Oracle Fusion and finance business processes.
• Excellent written and verbal English skills (C1)
• Knowledge of procedural controls and data validation techniques required
• Strong analytical thinking: Acquiring a proper understanding of a problem or situation by breaking it down systematically into its component parts and identifying the relationships between these parts, selecting the appropriate method/tool to resolve the problem and reflecting on the result, such that learning is identified and absorbed.
• Planning and organization
• Attention to details
• Customer focus
• Persistence and focus on targets 

Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
• Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programs for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance program;
• Health: Global internal well-being program, access to well-being apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programs, events and celebrations.