Accounts Receivable Associate (m/f/d)

About Redcare Pharmacy:

As Europe’s No.1 e-pharmacy, Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values, join us and begin your #Redcareer today.

About the role:

We are looking for an Accounts Receivable (Senior) Associate (m/f/d) with experience in managing accounts in primarily B2C environments. In this role, you will manage the full accounts receivable cycle, including payment tracking and dunning processes, while ensuring timely and accurate reporting.  If you value stability, teamwork, and a structured work environment, this role offers the opportunity to develop your expertise with a solid and reliable employer.

About your tasks:

• Transaction Processing & Communication: Ensure accurate and timely processing of customer invoices, this means to maintain proactive communication with customers about transactions, manage payment delays, and process credits to resolve account issues.
• Debt Collection: Monitor and collect overdue accounts, taking prompt action to minimize Days Sales Outstanding (DSO). This includes communicating with debtors on outstanding invoices through both written and phone correspondence and coordinating with debt collection agencies as needed.
• Cross-Departmental Collaboration: Work closely with internal teams, including Customer Service, E-Payments, Account Payables, IT, and ERP, to streamline accounting processes.
• Account Clearing & Payment Management: Conduct account clearings, handle open items, and manage customer payment information accurately.
• Payments: Make decisions on payment deferrals, process credits, and validate receivables through accounting checks.

About you:

The ideal candidate is proactive, detail-oriented, and skilled at handling account discrepancies. You enjoy researching and you address customers in a friendly manner.

• Several years of experience in accounts receivable, with a strong understanding of B2B/B2C finance operations in an international environment.
• Strong communication skills and the ability to build effective relationships with various stakeholders
• Technical proficiency in financial and accounting systems.
• Fluency in German and English, both written and spoken.

About your benefits:

• Sport: We have an in-house fitness room that you can use during your break or before/after working hours. In addition, during your breaks you can make use of the comfortable relaxing area or the table tennis and football tennis.
• Mental Health: Get quick and professional help from psychologists of Likeminded if you feel overwhelmed in private or professional life. Anonymous and free of charge.
• Personal development: We are happy to promote your professional future with us and offer various training courses in our company and with external partners.
• Vacation: We can offer you 28 vacation days and a vacation pay once per year (8 % of your annual gross) in addition to your salary.
• Corporate pension plan: Your future is important to us, which is why we offer an excellent and premium free company pension plan.

#yourcareer