Accounts Receivable and Payable Assistant

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

PetPlace, a subsidiary of IPH, is building a digital first pet e-commerce platform with the aim of connecting key market services such as adoption, lost pet and insurance to make pet care easy.  

Job Location: Remote

PetPlace is seeking an Accounts Receivable & Payable Assistant who will be managing invoices, payment processing, account reconciliation, and preparing monthly aging reports while ensuring billing accuracy and compliance with company policies.

Job Description:

• Create invoices in general ledger and verify all billing information and ledger coding is accurate.
• Apply payments for all business types.
• Tracks receivable and/or payable activities.
• Prepare monthly aging reports accurately and comply with company policies.
• Collaborate with internal departments (sales, customer service, etc.) to follow up on billing issues and discrepancies.
• Maintain customer accounts in the accounting system, ensuring proper documentation of all transactions.
• Ensure timely application of payments and accurate reconciliation of accounts.
• Work closely with the finance and accounting teams.
• Ensure compliance with company policies, industry regulations, and accounting standards.
• Resolve and track customer account inquiries.
• Participates in process improvement initiatives.
• Performs other duties and responsibilities as assigned.

Qualifications Required:

• Education/Experience: Equivalent work experience (One-year relevant experience is equivalent to one-year college)

Level Specific Responsibilities:

• Processes day-to-day transactions and related reconciliations
• Assists with billing inquiries and related changes
• Processes stop payments
• Responsible for claims related processes that reside in accounting

 Accountability/Complexity:

• Works under limited supervision for routine situations
• May provide assistance, and training to subordinate support employees

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All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)