Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job DescriptionSummary
As a Collections Analyst /Accounts Receivable Administrator supporting Global Finance Services (GFS), you will manage customer account inquiries, resolve outstanding balances, and process payments to ensure account accuracy and currency. You will respond to documentation and information requests, coordinating with internal departments to meet client requirements. You will be a contact for all partners, ensuring communication. You will contribute to the efficiency of collections operations while ensuring compliance with service standards and internal policies. You will report directly to the Accounts Receivable Supervisor.
Main Responsibilities:
- Manage inbound and outbound communications with clients by phone and email to address payment inquiries and ensure collections.
- Document and communicate resolutions to both our teams and external clients regarding billing discrepancies and account issues.
- Promote communication between customers and internal collectors, ensuring prompt and accurate responses to inquiries.
- Manage accounts receivable, maintaining accurate records and updating collection activities in the system.
- Analyze aging reports and escalate high-risk accounts, supporting financial close processes and reporting.
- Collaborate with Finance, Sales, and Credit teams to resolve issues and improve collection efficiency.
Qualifications
- High School Diploma as a minimum requirement. Bachelor's degree in finance, Accounting, Business Administration, or a related field as an ideal.
- 1–3 years of experience in collections, accounts receivable, or credit analysis.
- Proficiency in ERP systems such as SAP, Oracle, or similar financial platforms.
- Knowledge of accounting principles related to receivables and collections.
- Experience with aging reports, reconciliations, and financial close processes.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
- Benefits/Perks:
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
- This is a fully remote job opportunity. #LI-Remote
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address.
Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.
Skills Required
- High School Diploma
- 1-3 years of experience in collections, accounts receivable, or credit analysis
- Proficiency in ERP systems such as SAP, Oracle, or similar financial platforms
- Knowledge of accounting principles related to receivables and collections
- Experience with aging reports, reconciliations, and financial close processes
- Bachelor's degree in finance, Accounting, Business Administration, or a related field
Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
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Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
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Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
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Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
Experian Insights
What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
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