Accounts Receivable & Front Office Coordinator
SUMMARY
Greets faculty, staff, students and visitors and gives information to callers. Assists management with miscellaneous bookkeeping tasks and journal entries. Monitors student accounts receivable system-generated data for accuracy and ensures that student account information is submitted for payment on a timely basis. Receipts all incoming payments received.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Greets faculty, staff, students and visitors, ascertain nature of business, and conduct them to appropriate person.
• Answer all accounts receivable phone inquiries, research any questions/complaints, and act accordingly.
• Responsible for opening all accounts receivable mail received on a daily basis in the presence of another employee.
• Research and verify system-generated charges initiated by other departments for accuracy.
• Research and verify financial aid transactions generated by the Financial Aid department for accuracy.
• Responsible for emailing student account information and collecting any unpaid balance and for billing 3rd party vendors for tuition payments. Flagging or coding problem student accounts.
• Responsible for communicating student charges and the Business Office policy information at all student orientations, or other events. Update Powerpoint handouts for weekend sessions.
• Responsible for maintaining and reconciling Nelnet payment plans.
• Receipt incoming payments for accounts receivable, institutional advancement and miscellaneous income received on a daily basis. Balance and reconcile all monies received at days end.
• Prepare and/or enter journal entries to the General Ledger.
• Process all incoming and outgoing mail and packages for the college and maintain postage equipment.
• Responsible for scheduling driver assigning training courses, distributing keys for, and maintaining the college fleet vehicles.
• Supervises all student worker(s) assigned to the Business Office. Responsible for all duties performed by the student worker(s) if the student worker(s) is not working that
SUPERVISORY RESPONSIBILITIES
Directly supervises student worker(s) when assigned to the office.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate's degree or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Bookkeeping/ Accounting experience desired.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, divide, and to calculate figures and amounts such as discounts and percentages.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Young Harris College does not discriminate on the basis of race, color, religion, national origin, sex , age, disability, or any other status protected by applicable federal, state, or local law. EOE M/F/D/V
Skills Required
- Associate's degree or equivalent OR six months to one year related experience
- Process and receipt incoming payments and reconcile daily monies
- Prepare and enter journal entries to the General Ledger
- Monitor and verify system-generated student account charges and financial aid transactions for accuracy
- Maintain and reconcile Nelnet payment plans
- Answer accounts receivable phone inquiries and research questions/complaints
- Supervise student worker(s) and assume responsibility for their duties when absent
- Ability to prepare and update PowerPoint handouts for orientations and events
- Bill third-party vendors for tuition payments and manage problem student accounts
- Bookkeeping/Accounting experience
- Basic mathematical skills (add, subtract, multiply, divide, percentages)
- Ability to read, interpret, and write routine reports, correspondence, and procedures
- Process incoming and outgoing mail, maintain postage equipment
- Schedule drivers, assign training courses, manage and distribute college fleet keys
What We Do
Young Harris College is a private liberal arts college founded in 1886, dedicated to cultivating curious minds and preparing students for meaningful contributions, adhering to the Wesleyan tradition of developing both a trained mind and a warm heart.
