Accounts Payable Senior Manager

Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

Check out our company page: https://www.imagefirst.com/company/

The Accounts Payable Senior Manager oversees the complete accounts payable function, ensuring accurate and timely vendor payments, effective team leadership, strong internal controls, and continuous process improvement. Reporting to the Director of Corporate Accounting, this working manager also supports cash management and cash-flow forecasting related to major uses of company cash. The role leads corporate standardization and efficiency initiatives, partners with functional leaders and General Managers, and maintains the hands-on capability to perform the work managed by the department.

Key Responsibilities

• Lead day-to-day accounts payable operations, establish departmental goals, allocate workloads, and ensure compliance with company policies and procedures.
• Serve as a hands-on working manager with the knowledge and ability to perform departmental responsibilities as business needs require.
• Monitor department performance and ensure accounts payable activities are completed accurately and on time.

• Supervise, train, coach, and mentor accounts payable staff.
• Provide guidance on systems, procedures, internal controls, and departmental expectations.
• Support employees’ ongoing professional development and performance improvement.

• Review and verify invoices and payment activity to ensure vendor payments are complete, accurate, properly authorized, and timely.
• Ensure detailed and accurate system records are maintained for invoices, purchase orders, payments, credits, and other accounts payable transactions.
• Oversee the reconciliation of accounts payable transactions to vendor statements and financial records.

• Administer the corporate PNC credit card program and Concur travel and expense system.
• Reconcile PNC program charges monthly.
• Oversee the review and processing of employee expense reports for payment.

• Build and maintain strong relationships with vendors and field locations.
• Investigate and resolve invoice, payment, credit, and vendor-account discrepancies.
• Ensure vendor and field concerns are addressed accurately and in a timely manner.
• Oversee vendor master data, including new-vendor setup, W-9 verification, vendor changes, and related controls.

• Manage month-end and quarter-end accounts payable close activities.
• Coordinate effectively between accounts payable and general accounting.
• Ensure accounts payable records are complete and reconciled to support accurate financial reporting.

• Prepare and analyze accounts payable reports, including aging analyses, vendor statements, and payment forecasts.
• Support cash management and cash-flow forecasting related to major company cash requirements.
• Perform financial analyses and provide recommendations to Finance leadership as needed.

• Ensure compliance with company policies, U.S. GAAP, regulatory requirements, and applicable statutory obligations.
• Maintain and strengthen internal controls across accounts payable activities.
• Assist the Director of Corporate Accounting and VP Finance–Corporate Controller with external audit coordination and year-end audit support.

• Identify and implement improvements that strengthen efficiency, accuracy, standardization, scalability, and internal controls.
• Monitor accounts payable and cash-management processes and recommend enhancements.
• Implement approved process improvements and measure their effectiveness.

• Perform other duties as assigned.

Key Competencies

• Directs Work: Provides clear expectations, priorities, responsibilities, and guidance so that work is completed accurately and efficiently.
• Develops Talent: Supports the growth of others through coaching, feedback, challenging assignments, development opportunities, and meaningful career conversations.
• Ensures Accountability: Holds self and others responsible for meeting commitments, maintaining standards, and delivering agreed-upon results.
• Manages Complexity: Organizes and evaluates large amounts of information, competing priorities, and interconnected issues to identify effective solutions.
• Decision Quality: Makes sound and timely decisions by evaluating relevant information, considering potential risks, and applying informed judgment.
• Plans and Aligns: Establishes clear priorities, organizes resources, and coordinates activities so that work supports broader organizational objectives.
• Drives Results: Consistently achieves objectives by maintaining focus, overcoming obstacles, and holding a high standard for performance and outcomes.
• Collaborates: Works cooperatively with others across teams, departments, and functions to achieve shared goals and organizational outcomes.
• Communicates Effectively: Shares information clearly, concisely, and appropriately for the audience while actively listening and encouraging open communication.

Qualifications

• Bachelor’s degree in accounting or finance.
• At least 10 years of total professional experience, including five to seven years of relevant accounts payable experience.
• Two to three years of supervisory or people-management experience.
• Accounts payable experience that includes budgeting, forecasting, and cash-planning support.
• Required experience managing annual 1099 filing and related vendor tax documentation.
• Comprehensive knowledge of US GAAP and other applicable statutory and regulatory requirements.
• Extensive experience supporting multi-location organizations and partnering effectively with remote field locations.
• Strong working knowledge of ERP systems and accounts payable technologies.
• Strong proficiency in Microsoft Excel, Word, and Outlook.
• Highly analytical, with the ability to translate complex financial information into clear conclusions and recommendations.
• Strong organizational, problem-solving, interpersonal, and communication skills across all organizational levels and external service providers.
• Exceptional attention to detail, accuracy, reliability, and commitment to deadlines.
• Ability to work in a fast-paced environment, balance competing priorities, and adapt quickly to changing business requirements.

Preferred Qualifications

• Certified Public Accountant credential and/or public accounting experience.
• Experience using Oracle ERP or related Oracle financial systems.
• Experience administering Concur travel and expense processes.
• Experience administering a corporate purchasing or credit card program.
• Experience leading accounts payable transformation, automation, or shared-service standardization initiatives.

Key Performance Indicators (KPIs)

• Accuracy and timeliness of invoice processing, payment execution, and expense reimbursement.
• On-time completion and accuracy of month-end, quarter-end, and year-end close activities.
• Accounts payable aging, exception volume, duplicate-payment rate, and outstanding-credit resolution.
• Accuracy of payment forecasts and cash-flow inputs related to major cash requirements.
• Vendor master accuracy, W-9 compliance, and timely, accurate 1099 filing.
• Timely resolution of vendor and field-location inquiries and discrepancies.
• Audit readiness, control effectiveness, and absence of material accounts payable findings.
• Process efficiency gains, automation adoption, error reduction, and standardization across locations.
• Team productivity, engagement, skill development, and achievement of departmental goals.

Required Competencies:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do  

Benefits:

• Weekly pay
• Medical, Dental, Vision 
• Pet, Legal, and Hospital Indemnity Insurance 
• 401k (match)
• Paid Time Off Package
• Paid Parental Leave
• Tuition Reimbursement 
• Referral Program
• Great company culture
• Collaborative team environment 

EOE / Drug-Free Workplace 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.