It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!
When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!
Hybrid Role- Work from home 4 days a week and in office 1 day a weekRole:
The Accounts Payable Representative is responsible for ensuring accurate payments to vendors/providers which includes processing invoices/claims, conducting research, obtaining approval, recordkeeping, and maintaining vendor/provider relationships.
Qualifications:
- Minimum of one (1) year accounting experience to include General Ledger, AP, A/R or Financial Reporting
- For Patient Payables - preferred two (2) years experience in medical claims processing, medical biller or coder.
- Computer experience to include Microsoft (Outlook, Excel, Word) and Windows Explorer
- Team player and self-starter who is accurate and detail-oriented
- Professional attitude
- Highly organized, with the ability to effectively manage many tasks simultaneously
- Able to maintain a strict level of confidentiality
- Proficient in time management skills with the ability to prioritize a variety of duties and complete projects within assigned time frames
Competencies:
- Satisfactorily complete competency requirements for this position.
Responsibilities of all employees:
- Represent the Company professionally at all times through care delivered and/or services provided to all clients.
- Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
- Comply with Company policies, procedures and standard practices.
- Observe the Company's health, safety and security practices.
- Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
- Use resources in a fiscally responsible manner.
- Promote the Company through participation in community and professional organizations.
- Participate proactively in improving performance at the organizational, departmental and individual levels.
- Improve own professional knowledge and skill level.
- Advance electronic media skills.
- Support Company research and educational activities.
- Share expertise with co-workers both formally and informally.
- Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.
Job Responsibilities:
Overhead Payables:
- Process invoices/check requests using automated AP system
- Enters vouchers into AP system and reviews for accuracy. For employee expense reports, make sure all receipts are attached and adheres to policy.
- Assigns correct affiliate/GL account coding to each voucher.
- Assigns approver and submits for approval.
- Adds any voucher that requires special attention to the special handling log.
- For new vendors, obtains a copy of the vendors’ W-9 as well as ACH information for proper set-up into the system.
- Communicates with vendors and teams with regards to problems/questions concerning invoices.
- Updates all required logs.
- Reviews system queues/reports to ensure all invoices are being paid in a timely manner.
- Assists with annual 1099 process.
Patient Payables:
- Efficiently and accurately analyzes claim submissions to determine whether the claim should be accepted, rejected, approved or denied for payment based on the legally binding agreement and/or fee schedules and the patient conditions.
- Resolves pended claims, secondary review claims and prior approval requests.
- Reviews and addresses provider inquiries regarding claim adjudication, including incoming phone calls, correspondence, and appeals.
- Research requests for overpayment/underpayment efficiently and accurately, submit data and resolution to the supervisor for final determination.
- Maintains a thorough knowledge of third-party billing and reimbursement requirements.
- Ensure accurate record keeping of all vendors, including TIN, NPI, Physical Address, Remit Address and Vendor Contact person’s email address and phone number.
Compensation Pay Range:
$18.43 - $27.43This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.
All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.
Skills Required
- At least one year of accounting experience, including general ledger, accounts payable, accounts receivable, or financial reporting
- Two years of experience in medical claims processing, medical billing, or medical coding for patient payables
- Computer experience with Microsoft Outlook, Excel, Word, and Windows Explorer
- Accuracy and attention to detail
- Ability to manage multiple tasks simultaneously
- Ability to maintain strict confidentiality
- Proficiency in time management, prioritization, and completing projects within assigned time frames
- Professional attitude, teamwork, and self-starter capability
- Satisfactory completion of position competency requirements
What We Do
“We are a part of the circle of life. It’s as touching and important to be a part of the end of life as it is to be at the beginning. We provide our patients dignity, comfort and quality of life at the end of their journey. Our job is so much more about life than death! Being present during this sacred time is truly and honor, a calling.“ -Jane, LPH Registered Nurse **** As a progressive leader and premier healthcare organization, Chapters Health System is dedicated to delivering innovative care throughout chronic illness progression and beyond. Since 1983 as a community-based, not-for-profit organization, Chapters Health has provided choices, education and guidance through its managed affiliates. Chapters Health affiliates include ASSURITY DCE, Chapters Health CareNu, Chapters Health Foundation, Chapters Health Pharmacy, Chapters Health Staffing, Chapters Health Hospice in Alachua, Martin, Monroe, Pinellas and St. Lucie counties; Cornerstone Hospice in Hardee, Highlands, Lake, Marion, Orange, Osceola, Polk and Sumter counties within Florida and Cherokee, Cobb, Fulton and Gwinett counties within Georgia; Good Shepherd Hospice in Polk, Highlands and Hardee counties; Hospice of Okeechobee; HPH Hospice in Pasco, Hernando and Citrus counties; and LifePath Hospice in Hillsborough County. All offerings are provided to improve the patient/family experience well in advance of end-of-life needs. In 2023, Chapters Health was named a Top Workplaces USA award-winner; in 2022, earned certified status for information security from HITRUST and for the fifth consecutive year was recognized as a great workplace in the Aging Services category by the independent analysts at the Great Place to Work® Institute.
