Accounts Payable Manager, APAC

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Global Accounts Payable (AP) at Netflix sits within Finance Procurement Operations, alongside Business Partner (Procurement), Supplier Management Operations and Strategic Operations. AP processes ~ 300K invoices and disburses ~29B annually. We are seeking a Manager of Accounts Payable to lead our APAC AP team. This team is responsible for invoice processing and resolution, payments, and AP process improvement and strategy. The APAC AP organization is based in Singapore and supports stakeholders across multiple countries in APAC. You will oversee the end-to-end operations for these teams and partner closely with AP leaders in other regions to design and implement a global, cross-regional coverage and business continuity model that optimally utilizes our global resources. You will also help shape the strategic direction of the AP organization and manage relationships with key internal and external stakeholders.

Your focus will be on scaling the team and its workflows to: 1) Ensure compliance and excellent customer service; 2) Reduce fraud and operational risk; 3) Drive process efficiency and standardization

— all while maintaining accuracy and safeguarding the company’s resources.

This position is based in our Singapore office and reports to the Sr. Manager of Accounts Payable.

Responsibilities:

•  Provide strategic leadership and oversight of the APAC Accounts Payable function, including invoice processing, invoice resolution/dispute management, and payments across multiple APAC countries (~ 8-10 countries) 

• Serve as APAC Payments process owner, defining and maintaining payment best practices, standards, and controls in close partnership with regional AP leaders/Global POC, Treasury, FinTech and Internal Audit 

• Lead, mentor, and develop a seasoned APAC AP team (located in Singapore), responsible for invoice support, resolution, payments, and tax compliance

• Own people management activities for the APAC AP team, including hiring, onboarding, goal setting, performance management & career development and business continuity planning

• Safeguard company assets, prevent fraud, and ensure compliance with financial regulations and policies

• Identify, drive, and implement opportunities for process improvements and automation. Build scalable workflows that can be applied across an expanding geographic footprint

• Drive adoption of technology advancements that will help scale and transform the AP org

• Partner closely with the regional AP leaders as well as with leaders across FPO (Procurement Business Partners, Supplier Management, and Supplier Diversity) to ensure alignment and direction toward the overall vision/strategy

• Foster a positive and inclusive team environment that encourages collaboration, accountability, and continuous learning and growth

• Collaborate with key cross-functional stakeholders in Engineering, Accounting, Finance, Tax and Treasury departments

• Collaborate and support Sr. Manager (functional) and Director (local leader) on key leadership initiatives or projects, including development and maintenance of AP controls and standardization/best practices over the payables process:

  • Monthly AP close oversight

  • Process flow and internal control documentation

  • Regulatory reporting

  • Collaboration with internal and external auditors

  • Business continuity planning

  • Review and approval of all regular and out of cycle payment runs

  • APAC Finance Leadership meeting contributions

• Develop, implement and monitor performance metrics and service level agreements

• Collaborate and contribute toward successful operational design and execution of our Center of Excellence (COE) strategy  

Skills & Experience: 

• Strong leadership skills and decision-making as well as proven ability to drive through ambiguity to form alignment and create clarity and direction

• Effective communication and interpersonal skills for successful collaboration and relationship-building

• Experience presenting to different levels of audience and ability to adjust the content and context accordingly

• Enthusiasm for collaboration and a willingness to work across departments and companies to establish effective working relationships

• Ability to utilize metrics to measure and improve performance

• Experience in working with distributed teams

• Experience in guiding analysts in key focus areas to become informed via data on key focus areas, success metrics and opportunities

• Understanding of SOX compliance rules and guidelines, GAAP, and the P2P process

• Experience with implementing process improvements and leveraging technology to streamline AP operations

• Proven track record of successfully managing large scope operations and complex payment processes

• Ability to prioritize and manage multiple competing tasks and demands in a fast-paced and dynamic environment

• Curiosity and passion for learning, taking calculated risks and pivoting when appropriate

• Proficient in Excel, PowerPoint; Knowledge of cloud-related ERPs systems a plus (Workday experience a plus)

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.