About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
We are seeking a detail-oriented Accounts Payable Analyst to join our Global Business Services team in Cluj-Napoca. This role will be responsible for supporting complex accounts payable activities across multiple European regions, ensuring accurate invoice processing, timely issue resolution, and effective collaboration between business stakeholders and our shared service center operations.
The successful candidate will act as a key point of contact for resolving invoice-related issues, managing escalations, supporting process improvements, and maintaining strong relationships with internal and external stakeholders. In addition, the role will provide support for Travel & Expense processes and compliance activities.
This job is based in Cluj-Napoca, Romania. We provide a flexible working schedule with the option of working hybrid.
- Process and review complex supplier invoices, ensuring accuracy and compliance with company policies and procedures.
- Investigate and resolve invoice discrepancies, processing exceptions, payment issues, and other accounts payable-related inquiries.
- Act as a liaison between business stakeholders and shared service center teams to ensure timely resolution of AP issues.
- Support high-volume invoice processing activities during peak workload periods and backlog situations.
- Monitor AP workflows and ensure invoices are processed within agreed service levels.
- Collaborate with internal stakeholders, vendors, and finance teams to resolve invoice and payment-related concerns.
- Generate payment proposals and support payment processing activities in accordance with company policies.
- Maintain accurate records of invoices, approvals, statements, and other accounts payable documentation.
- Manage inquiries received through AP mailboxes and ensure prompt and professional responses.
- Prepare and distribute AP reports and performance metrics as requested by management.
- Support process standardization and continuous improvement initiatives within Accounts Payable operations.
- Assist with Travel & Expense activities, including expense report reviews, compliance checks, and employee support.
- Provide guidance to employees regarding expense reporting processes and company policies.
- Support audit requests, internal controls, and compliance activities related to AP and expense management.
- Contribute to process documentation, training materials, and knowledge-sharing initiatives.
- Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field.
- 0-3 years of relevant experience in Accounts Payable, Finance Operations, Shared Services, Accounting, or a similar environment.
- Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.
- Problem-solving mindset with the ability to investigate and resolve complex transactional issues.
- Strong communication and stakeholder management skills.
- Fluent in spoken and written English.
- Proficiency in Italian, French, or Czech (minimum B2 level).
- Experience working in a Shared Service Center (SSC) or Global Business Services (GBS) environment.
- Experience with Oracle, Esker, or other Accounts Payable automation and ERP systems.
- Experience supporting invoice processing, payment operations, or vendor management activities.
- Knowledge of Travel & Expense processes and expense management systems such as Concur.
- Strong Microsoft Office skills, particularly Excel.
- Continuous improvement mindset and willingness to learn new processes and systems.
About the Location
Our Cluj-Napoca office is a key European hub for Copeland, supporting engineering, IT, finance, marketing, and customer operations. Opened in 2024, the modern office is home to more than 240 professionals who contribute to Copeland’s global and European operations. This dynamic environment offers excellent opportunities for career growth, collaboration, and the chance to be part of an innovative, fast-growing team.
Join our dynamic team and be part of a forward-thinking company leading innovation in the industry.
If this sounds like you, please apply! We can’t wait to speak with you!
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leav, vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
Work Authorization
Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.
No calls or agency requests please.
Skills Required
- Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field.
- 0–3 years of relevant experience in Accounts Payable, Finance Operations, Shared Services, Accounting, or a similar environment.
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
- Problem-solving skills with the ability to investigate and resolve complex transactional issues.
- Strong communication and stakeholder management skills.
- Fluent spoken and written English.
- B2-level proficiency in Italian, French, or Czech.
- Experience working in a Shared Service Center or Global Business Services environment.
- Experience with Oracle, Esker, or other Accounts Payable automation and ERP systems.
- Experience supporting invoice processing, payment operations, or vendor management activities.
- Knowledge of Travel & Expense processes and expense management systems such as Concur.
- Strong Microsoft Office skills, particularly Excel.
- Continuous improvement mindset and willingness to learn new processes and systems.
What We Do
We are a global climate technologies company engineered for sustainability. Today, we are building on our 100-year legacy through industry-leading innovation, putting Copeland at the forefront of positive change. We create sustainable residential, commercial and industrial spaces through HVACR technologies. We maintain the integrity of goods throughout the cold chain. And we bring comfort to people globally.
