Accounts Manager - NSW

We are the Australian operation of Stewart Title Limited, a leading provider of

title insurance. As one of the largest residential and commercial title insurers in the world,

Stewart Title specializes in providing our clients with exceptional service, deep expertise and

innovative solutions to help close their real estate transactions with peace of mind.

Job Description

Job Summary

An Accounts Manager with our Business Development Department in Sydney is responsible for ensuring client satisfaction, managing day-to-day communications, identifying growth opportunities, and coordinating with internal teams to deliver exceptional service and results.

Job Responsibilities

• Manage and nurture relationships with key clients, ensuring high levels of satisfaction and retention.
• Act as the main point of contact for client communication and issue resolution.
• Understand client business needs and identify opportunities for upselling or cross-selling products/services.
• Collaborate with internal teams (sales, marketing, operations, and support) to deliver on client expectations.
• Prepare and present account performance reports and business reviews.
• Negotiate contract renewals, pricing, and service agreements.
• Achieve revenue growth and retention targets for assigned accounts.
• Partner with Customer Service to provide outstanding day-to-day client support and resolve issues efficiently.
• Actively participate in Sales & Operations meetings, contributing insights and tracking key milestones in production and delivery.

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Qualifications:

• Minimum 2 years’ experience in account management, client success, or sales
• Proven ability to manage multiple accounts and meet deadlines.
• Excellent communication, presentation, and interpersonal skills.
• Strong negotiation and problem-solving abilities.
• Results driven with a customer-first mindset.
• Ability to manage multiple tasks simultaneously and work independently
• Excellent customer service skills.
• A strong driven character with a will to succeed.
• Have a working knowledge of Microsoft Word, Excel and Outlook
• Proven ability to work cross-functionally to deliver results under tight timelines.
• High attention to detail and a proactive, hands-on approach.

Privacy: Your privacy is important to us. We consider and define Personal Information as any data relating to an individual, whether it relates to his or her private, professional or public life. It can be anything from a name, a photo, an email address, bank details or posts on social media. We only collect, store, use and disclose Personal Information from prospective and current employees for legitimate employment, legal, and business purposes. You can learn more about how we handle and process your personal information in relation to our recruitment process by making a request to our Human Resources department.

Thank you to all applicants for your interest. Please note, only those that are under consideration will be contacted.