The Role
Handle accounting, billing, taxation, GST, TDS, profession tax, payments, filing, renewals, payroll coordination, administration, customer support, and account management. The role also involves responding to client requests, maintaining records, supporting training initiatives, sharing office responsibilities, and leading or motivating teams in a fast-paced environment.
Summary Generated by Built In
- Ability to handle Support Requests from Clients by Phone and Email.
- An enterprising leader with strong analytical, problem solving & organisational abilities.
- Energetic leader with motivational and team-building skills.
- Works quickly and efficiently under pressure.
- Attention to detail. Should be able to interact with Clients and get their updates done.
- Conceptualizing & developing training & development initiatives for improved productivity, building capability and quality enhancement.
- Should be a motivated self-starter and like working on fast-paced projects.
- Superb Written and verbal communication skills in English.
- Happy to share Office Responsibilities.
Requirements
- Handling Complete Operations, Admin, Accounts and Billing which includes Billing/Payments/Admin/Renewal Reminders/Filing/Support.
- Handling Complete Taxation, TDS, Profession Tax, GST Filing & Payments.
- Provide complete support & account management
- Full Knowledge of Accounting & Taxation
- Knowledge of Zoho Books accounting software will be an added advantage.
- Attendance, Leave Management for payroll processing & coordinating with HR.
- Ability to respond to customers etc in English via the Think Support Ticket system, Email and Phone
- Only candidates currently working or living in Mumbai should apply.
Benefits
- Opportunity to get Accounting Certification
- Ongoing training and development to help you reach your full potential.
- Collaborative team - positive and empathetic people.
Skills Required
- Strong analytical, problem-solving, and organizational abilities
- Motivational and team-building skills
- Ability to work quickly and efficiently under pressure
- Attention to detail
- Client interaction and support experience
- Strong written and verbal English communication skills
- Experience handling operations, administration, accounting, billing, payments, renewals, filing, and support
- Knowledge of taxation, TDS, profession tax, and GST filing and payments
- Account management experience
- Knowledge of accounting and taxation
- Attendance and leave management for payroll processing
- Knowledge of Zoho Books accounting software
- Ability to use support ticket systems, email, and phone for customer communication
- Currently working or living in Mumbai
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The Company
What We Do
Think Technology Services is an India-based technology services company that helps clients implement, integrate, configure, and support Zoho and other cloud applications. Its work includes managing Zoho Projects, Desk, CRM, and Zoho One; delivering product demonstrations and user training; troubleshooting issues; supporting workflow automation and integrations; maintaining technical documentation; and coordinating with clients and internal teams for smooth operations.
