The Role
Manage accounting, billing, payments, taxation filings, renewals, payroll inputs, administration, client support, and account management. Responsibilities include GST, TDS, and professional tax compliance; filing and recordkeeping; attendance and leave coordination; responding to customer requests by phone, email, and support tickets; and supporting training, team development, and office operations.
Summary Generated by Built In
- Ability to handle Support Requests from Clients by Phone and Email.
- An enterprising leader with strong analytical, problem solving & organisational abilities.
- Energetic leader with motivational and team-building skills.
- Works quickly and efficiently under pressure.
- Attention to detail. Should be able to interact with Clients and get their updates done.
- Conceptualizing & developing training & development initiatives for improved productivity, building capability and quality enhancement.
- Should be a motivated self-starter and like working on fast-paced projects.
- Superb Written and verbal communication skills in English.
- Happy to share Office Responsibilities.
Requirements
- Handling Complete Operations, Admin, Accounts and Billing which includes Billing/Payments/Admin/Renewal Reminders/Filing/Support.
- Handling Complete Taxation, TDS, Profession Tax, GST Filing & Payments.
- Provide complete support & account management
- Full Knowledge of Accounting & Taxation
- Knowledge of Zoho Books accounting software will be an added advantage.
- Attendance, Leave Management for payroll processing & coordinating with HR.
- Ability to respond to customers etc in English via the Think Support Ticket system, Email and Phone
- Only candidates currently working or living in Mumbai should apply.
Benefits
- Opportunity to get Accounting Certification
- Ongoing training and development to help you reach your full potential.
- Collaborative team - positive and empathetic people.
Skills Required
- Experience handling complete accounting, billing, payments, administration, renewals, filing, and support operations
- Knowledge of taxation, including TDS, Profession Tax, GST filing, and payments
- Complete knowledge of accounting and taxation
- Ability to provide account management and customer support
- Ability to respond to customers in English via support tickets, email, and phone
- Attendance and leave management experience for payroll processing and HR coordination
- Strong written and verbal English communication skills
- Analytical, problem-solving, organizational, and client-interaction abilities
- Leadership, motivation, team-building, and training-development skills
- Knowledge of Zoho Books accounting software
- Currently working or living in Mumbai
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The Company
What We Do
Think Technology Services is an India-based technology services company that helps clients implement, integrate, configure, and support Zoho and other cloud applications. Its work includes managing Zoho Projects, Desk, CRM, and Zoho One; delivering product demonstrations and user training; troubleshooting issues; supporting workflow automation and integrations; maintaining technical documentation; and coordinating with clients and internal teams for smooth operations.
