The Role
Serve as the accounting subject-matter expert for order-to-cash, cash application, AR, and reconciliation. Support pre-sales demos, lead onboarding and platform configuration, train customers, translate accounting concepts, relay practitioner feedback to Product/Engineering, and create enablement materials to ensure customers derive full value.
Summary Generated by Built In
About Blue Onion
Blue Onion is building the next generation of accounting systems and financial workflow automation for leading retail and consumer brands. Blue Onion enables companies like Supergoop!, Lemme, and a.k.a. brands to close their books daily–not monthly–with guaranteed accuracy. Blue Onion is the only platform that leverages powerful AI to automate the reconciliation process from each transaction all the way to the bank. Blue Onion validates data from the source, providing a foundation of financial truth to make smarter business decisions–faster. Blue Onion is a Series A company that is backed by leading investors including Y Combinator, Joe Saunders, former Chairman and CEO of Visa, and Viola FinTech.
Learn more and see a demo of the platform at blueonion.ai.
About This Role
The Accounting Solutions Expert will be the bridge between our AI-powered order-to-cash reconciliation platform and the finance teams who use it. This is a hands-on, customer-facing role for someone accounting who thinks like an accountant but is energized by technology and automation. You'll bring deep knowledge of cash application, AR, and reconciliation workflows to help prospects and customers understand how our platform solves real accounting problems, guide successful implementations, and help ensure our product keeps solving the problems that matter most to finance teams.
This role sits at the intersection of Sales, Customer Success, and Product — you'll support the sales cycle by fielding accounting-specific questions, lead or support customer onboarding and configuration, and act as the internal voice of the accounting practitioner as we build and refine the product.
What You’ll Do
- Serve as the in-house subject matter expert on order-to-cash, cash application, accounts receivable, and reconciliation processes and best practices
- Partner with Sales during the pre-sales cycle — join demos and discovery calls to answer technical/operational accounting questions and help prospects map their current-state process to our platform
- Lead or support customer onboarding: understand each client's existing reconciliation workflows, chart of accounts, and AR systems, and configure the platform to match their process
- Translate complex accounting concepts into clear, practical guidance for both customers and internal teams
- Act as a trusted advisor to customers' accounting and finance teams throughout onboarding and ongoing use, ensuring they're getting full value from the platform
- Collaborate closely with Product and Engineering to relay customer feedback, identify gaps, and help shape the roadmap based on real accounting practitioner needs
- Help build internal enablement content, playbooks, and training materials that reflect real-world accounting scenarios
- Provide guidance to product and engineering teams on technical customer product requests and challenges to inform proper roadmapping where possible
Required Skills & Experience
- Bachelor's Degree in Accounting or Finance
- At least 3+ years of accounting experience, ideally with a combination of Big 4 and industry experience
- Familiarity with ERP systems (e.g. NetSuite, Quickbooks, Xero) and finance/accounting workflows.
- E-commerce experience is a plus
- You love working with others and teaching others new ways of doing things.
- Ability to handle various tasks simultaneously, prioritize open issues, and manage multiple deadlines
- Work independently, and as part of a larger team, to utilize your industry experience and creativity in creating customer solutions
- Experience with complex workflow automation and reconciliation
Compensation
- Base Salary: $85,000–$100,000 depending on experience
- Comprehensive healthcare coverage (medical, dental, vision)
- Remote-first culture with flexible working hours
- Open leave policy
The base pay range for this role is $85,000 – $100,000 per year.
Skills Required
- Bachelor's Degree in Accounting or Finance
- At least 3 years of accounting experience
- Experience at Big 4 and industry firms (ideal)
- Familiarity with ERP systems (NetSuite, QuickBooks, Xero) and finance/accounting workflows
- Experience with complex workflow automation and reconciliation
- Experience supporting pre-sales and leading customer onboarding/configuration for accounting systems or SaaS
- E-commerce experience
- Strong communication, training, and ability to translate accounting concepts for varied audiences
- Ability to manage multiple tasks, prioritize issues, and meet deadlines; work independently and in teams
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The Company
What We Do
Blue Onion is a modern accounting and finance partner for high-growth brands. We help founders, operators, and finance teams make smarter decisions with clean financials, real-time visibility, and strategic guidance that scales with their business. From revenue recognition and close optimization to audit readiness, we bring clarity to complexity, so our clients can focus on building what’s next. We believe finance should be proactive, human, and built to support growth, not slow it down.
