At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This Position reports to:
Associate Delivery Manager MDG-CustomerAs a customer master data specialist, you will be responsible for maintaining and managing customer data within the organization's database systems. You will ensure the accuracy, completeness, and consistency of customer information to support various business functions and processes.
- Data Maintenance: Update and maintain customer data records in the database, including customer contact details, addresses, billing information, Credit Limit etc., and other relevant data as per ABB policy.
- Data Quality Assurance: Perform regular data audits and validations to ensure the accuracy, completeness, and consistency of customer data. Identify and rectify any data discrepancies or errors.
Qualifications for the role :
- Bachelor’s or master’s degree in accounting, Finance or Commerce with 1 to 2 years experience.
- Manage Order to Cash (O2C) processes, including Customer Master Data maintenance, cash application, account reconciliation, reporting, and accounting activities.
- Ensure data accuracy, integrity, and compliance with data governance standards and data privacy regulations such as GDPR and CCPA.
- Utilize database management tools and systems to maintain, validate, and analyze business and financial data.
- Investigate and resolve process discrepancies, reporting issues, and operational challenges through effective problem-solving and troubleshooting.
- Collaborate with internal stakeholders and cross-functional teams to support smooth business operations and achieve service objectives.
- Work independently in a fast-paced environment, managing multiple priorities while maintaining attention to detail, accuracy, and flexibility across shift schedules.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.
Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.
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Skills Required
- Bachelor's or master's degree in Accounting, Finance, or Commerce
- 1 to 2 years of relevant experience
- Manage Order to Cash (O2C) processes including customer master data maintenance
- Experience with cash application, account reconciliation, reporting, and accounting activities
- Ensure data governance and compliance with data privacy regulations (e.g., GDPR, CCPA)
- Use database management tools/systems to maintain, validate, and analyze business and financial data
- Perform regular data audits and validations and correct discrepancies
- Investigate and resolve process discrepancies, reporting issues, and operational challenges
- Ability to collaborate with internal stakeholders and cross-functional teams
- Work independently in a fast-paced environment, manage multiple priorities and shift schedules
ABB Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
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Retirement Support — Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.
ABB Insights
What We Do
ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com
