Please note: This role is based in San Francisco and requires working in the office five days per week alongside the team.
Our Story
Campfire is a next-gen core accounting platform built for modern mid-market finance teams. We help them close fast and scale even faster. Our platform replaces outdated legacy ERPs and manual accounting processes with automation-driven solutions that simplify and accelerate finance workflows. In the past year alone, we have grown 10x, driven by strong customer demand and a product that delivers real results for accounting & finance teams. We are scaling quickly and building the future of finance by giving teams the clarity, control, and strategic visibility they need to lead with confidence.
About the Role
We are looking for an Implementation Manager to lead customer implementations from start to finish. This is a fully execution-focused role responsible for ensuring customers successfully launch and start using the platform.
Implementation Managers own the entire implementation process, including kickoff, configuration, data migration, testing, go-live, and transition to Support or Customer Experience. The role requires strong project management, technical understanding of the platform, and clear communication with customers.
You will work closely with customers and internal teams to keep implementations moving, identify risks early, and ensure a smooth and successful launch.
What You’ll Do
Own end-to-end customer implementations from kickoff through go-live
Lead implementation projects with a focus on aligning the platform to each customer’s accounting workflows and financial reporting needs
Configure the platform based on customer chart of accounts, reporting structures, and operational requirements
Manage data migration from source systems (ERP, GL, spreadsheets) and ensure accuracy of financial data
Lead testing and validation of financial workflows, reporting outputs, and system configuration
Identify risks or discrepancies early across data, processes, or timelines and drive resolution with internal teams
Serve as the primary customer contact throughout implementation, providing clear communication and guidance
Partner with Product, Engineering, and Customer Experience teams to resolve technical or workflow challenges
Ensure a smooth transition to Customer Success and Support after go-live
What Success Looks Like
Customers successfully go live with financial workflows and reporting fully operational
Financial data and reporting outputs reconcile accurately after migration
Customers are confident using the platform to manage core accounting processes at launch
Implementations stay on schedule with minimal rework post go-live
Clear documentation and smooth handoff to the post-implementation team
What We’re Looking For
Background in accounting or finance
Experience in accounting, finance, or supporting financial workflows within ERP systems (e.g., NetSuite, SAP, QuickBooks, Sage, Oracle).
Strong understanding of accounting processes and financial workflows (GL, reporting, close, reconciliations)
Experience leading software implementations or complex system rollouts
Comfort working with financial data, system configuration, and data migration
Strong problem-solving skills with the ability to identify risks early
Clear communication with finance stakeholders and technical teams, with a strong client-first mindset
Ability to manage multiple implementations in a fast-paced environment
Skills Required
- 5+ years of experience in accounting audit, accounting, or finance
- Experience in an in-house or public accounting role
- At least 1 year of experience in an implementation, solutions, or customer success role
- Strong technical aptitude and ability to quickly learn new software platforms
- Intermediate-level Microsoft Excel/Google Sheets skills
- Bachelor's degree or equivalent experience in a relevant field
What We Do
Campfire is the AI-native ERP for mid-size and enterprise companies to close fast and scale faster. Features include a powerful general ledger, invoicing, billing, revenue accounting and reporting, financial statements, AI-powered conversational reporting, and automated accounting workflows such as bank reconciliation. The product is natively integrated with industry leading solutions such as Ramp, Rippling, Salesforce, and has over 100+ API endpoints to build custom integrations and workflows. Campfire's customers range from 50 to 5,000 employees with a variety of business models including SaaS, usage, consulting and transactions including customers such as Replit and Advisor360. The company is headquartered in San Francisco and backed by Accel, Foundation Capital, Y Combinator and Capital49 (Airwallex).
