Accounting Office Coordinator (Resident Billing & Accounts Receivable)
Compensation: $22/hr - $25/hr, based on experience.
Join our team as an Accounting Office Coordinator, where you will support our finance department by handling accounts receivable, billing, resident profiles, and census management. Use your exceptional customer service skills to address residents' account inquiries and issues efficiently.
How you will make an impact
- Provide customer service to residents as the primary contact for community accounts receivable and billing.
- Handle day-to-day resident billing inquiries and collaborate with other departments to resolve sensitive or confidential billing issues.
- Process monthly resident statements and manage cash deposits.
- Manage accounts receivable and collection efforts
- Manage and maintain all resident files, including auditing new resident files using an audit checklist.
- Perform data entry for admission information and update resident profiles in census/billing software as needed.
- Perform data entry for entrance fee contract agreements in software
- Maintain and update the daily census and conduct research to ensure the accuracy of census data.
- Manage resident move-out and entrance fee refund administration
- Assist with regulatory and annual processes
- Support the Finance Department with month end, special projects, including generating G/L reports, analyzing G/L details, composing and sending letters to residents and assisting with the budget process.
The ideal candidate will have:
- Associate degree in Accounting, Finance, Business Administration, OR minimum 3 years of accounting, accounts receivable, billing, or bookkeeping experience.
- Strong Microsoft Excel skills.
- Strong time management and organizational skills
- Proficiency in Microsoft Office and strong computer skills
- Experience with billing software systems.
- Strong attention to detail and organizational skills.
- Excellent customer service and communication abilities.
- Ability to manage confidential financial information.
- Experience with census management software/tools is a plus
Skills Required
- Associate degree in Accounting, Finance, or Business Administration, or at least 3 years of accounting, accounts receivable, billing, or bookkeeping experience
- Strong Microsoft Excel skills
- Strong time management and organizational skills
- Proficiency in Microsoft Office and strong computer skills
- Experience with billing software systems
- Strong attention to detail
- Excellent customer service and communication abilities
- Ability to manage confidential financial information
- Experience with census management software or tools
What We Do
The Cypress of Raleigh is a gated senior living Life Plan Community/CCRC in Raleigh, North Carolina. It offers 319 private residences across an approximately 44-acre campus, together with cottages, villa buildings, a clubhouse, lakes, walking paths, and The Rosewood Health Center. The community promotes vitality, wellness, lifelong learning, personal service, peace of mind, and independent living for its Members and their families.
