The Role
The Accounting Associate manages small business bookkeeping, supports clients with accounting needs using Wave's software, and builds strong relationships while ensuring customer satisfaction.
Summary Generated by Built In
At Wave, we help small businesses to thrive so the heart of our communities beats stronger. We work in an environment buzzing with creative energy and inspiration. No matter where you are or how you get the job done, you have what you need to be successful and connected. The mark of true success at Wave is the ability to be bold, learn quickly and share your knowledge generously.
The Accounting Associate is responsible for managing a portfolio of small businesses whose bookkeeping they own. They are an integral piece of a team that’s helping great customers get an even better experience.
Here’s How You Make an Impact:
- Acting as the trusted advisor and accounting department for Wave’s small business clients.
- Responsible for owning bookkeeping accounts for clients within their portfolio in order to meet individual revenue targets and contribute to the team’s overall revenue targets.
- Supporting clients by using Wave’s software to import and categorize transactions, reconcile their accounts, complete monthly bookkeeping, generate their financial statements, and flag potential bookkeeping issues with their clients.
- Using judgment to set appropriate expectations with clients and being able to meet or exceed these expectations.
- Meeting with clients on virtual calls on a recurring schedule to review their books.
- Clearly conveying accounting concepts in lay terms to the client and answering any bookkeeping-related questions.
- Providing exceptional customer service and building trusting relationships with clients by demonstrating accounting expertise on review calls and offering timely responses to clients via email.
- Collaborating with peers and supporting other members of the team by sharing their experiences with the team.
You Thrive Here By Possessing the Following:
- Completion of post-secondary education in Finance, Accounting, or Business.
- 0-2 years of general work experience.
- Previous experience in cloud accounting.
- Customer-centric mindset with problem-solving skills.
- Stellar communication skills with the ability to convey accounting concepts in lay terms.
- Attention to detail is critical in this role.
- Resourcefulness.
- Previous working experience with small businesses is a plus.
At Wave, we value diversity of perspective. Your unique experience enriches our organization. We welcome applicants from all backgrounds. Let’s talk about how you can thrive here!
Wave is committed to providing an inclusive and accessible candidate experience. If you require accommodations during the recruitment process, please let us know by emailing [email protected]. We will work with you to meet your needs.
We use Google Gemini, a secure AI assistant, during interviews for note-taking purposes only. Notes are kept confidential and are not shared outside the hiring process. This allows our interviewers to stay fully focused on you during the conversation.
This advertised posting is a current vacancy.
Skills Required
- Completion of post-secondary education in Finance, Accounting, or Business
- 0-2 years of general work experience
- Previous experience in cloud accounting
- Customer-centric mindset with problem-solving skills
- Stellar communication skills
- Attention to detail
- Resourcefulness
- Previous working experience with small businesses
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Wave is one-stop money management for small business owners. We empower small business owners to manage their finances fearlessly by offering the simplest financial management solution they can’t live without. As an award-winning company, and one of the fastest-growing financial services software solutions, we are unwavering in our commitment to grow and support both our customers and our people. We care deeply and we challenge directly. We re-imagine the possible, together, to achieve extraordinary results for the small business owners we serve.
