Search the 8 jobs at Wave HQ

As a Customer Support Specialist, you'll provide exceptional support to small business owners via email, live chat, and phone. Your role involves understanding customer needs, problem-solving, and collaborating with teams to enhance the overall customer experience. Empathy, resourcefulness, and effective communication are essential to help entrepreneurs succeed with their financial management.

The Senior Manager, AI & Data Platform oversees the evolution and management of data and AI systems, ensuring reliability and efficiency. Responsibilities include leading DataOps implementation, managing AI model lifecycle, collaborating with internal and external partners, and mentoring team members while maintaining governance and compliance in operations.

As a Senior Software Engineer at Wave, you will join a cross-functional team to build and improve financial management systems for small businesses, working with a variety of technologies including Python, Ruby, and JavaScript. Your role includes writing high-quality, well-tested code, collaborating with team members, and continually learning and improving technical skills.

As a Manager in the Engineering team at Wave, you will lead engineers to build high-quality systems, manage priorities and planning, maintain team morale, and foster relationships with product managers and designers while driving continuous improvement in software delivery.

The Senior Data Analyst at Wave will enhance Data Analytics maturity by addressing business challenges, developing solutions, and creating reporting dashboards. This role necessitates collaboration with stakeholders, improving analytics practices, and applying advanced analytics to business problems.

The Principal Engineer will lead the architectural strategy and ensure technology aligns with business goals while collaborating with stakeholders and driving innovative solutions. Responsibilities include shaping technology roadmaps, providing architectural leadership, and fostering cross-team collaboration to enhance product performance and customer outcomes.

The Senior Talent Development Partner will design and implement a talent development strategy that fosters continuous learning and performance across the organization. Key responsibilities include conducting needs analysis, developing adaptable programs, creating engaging learning materials, managing external partnerships, and cultivating a culture of continuous growth.

As a Data Engineer, you will design, build, and deploy a modern data stack, focusing on CDC ingestion, centralized data lakes, and processing pipelines. You will collaborate across teams to optimize data workflows and improve data accessibility, while ensuring the reliability of data systems and enhancing customer satisfaction.