Jobs at Wave HQ

Owns execution, optimization, and governance of Wave’s automated customer marketing journeys across email, in-product, and push channels. Builds segmented, personalized campaigns using Braze, Segment, and Amplitude; leads testing and performance measurement; ensures deliverability, consent, data integrity, QA, and documentation; and partners cross-functionally to improve activation, engagement, conversion, retention, and expansion.

Design, build, train, and deploy production ML models and scalable pipelines. Implement MLOps practices, observability, governance, and lineage. Optimize model performance and costs, collaborate with product, risk, and engineering teams to integrate ML features into production systems.

Lead strategy and execution for Core Services shared-platform products. Own roadmap, orchestration, APIs, adoption, platform health metrics, and a team of Product Managers while partnering with Engineering, Data, and Design to scale reusable services and improve developer velocity.

Manage a portfolio of small-business bookkeeping clients: import and categorize transactions, reconcile accounts, complete monthly bookkeeping, produce financial statements, advise clients during recurring virtual review calls, and deliver exceptional customer service while meeting revenue targets.

The Director of Growth Marketing will drive acquisition, activation, and revenue growth through strategic marketing initiatives, manage marketing operations, and lead a multi-disciplinary team to ensure data-driven success.

Define and build Wave's internal risk and payments operations platform. Own strategy and roadmap for tools used by Risk, Fraud, Compliance, Support, Finance, and Payments Operations. Replace manual workflows with scalable decisioning, case management, and automation. Partner cross-functionally with Engineering, Data, and business teams to improve efficiency, controls, and customer outcomes.

Design user-centered mobile and web experiences working with product teams. Conduct and act on user research, prototype solutions using the Design System, run usability testing, and iterate through discovery and delivery to balance user needs and business goals.

The Senior Manager, Product Marketing leads the Product Marketing function at Wave, overseeing a team, defining go-to-market strategies, and driving product adoption and growth in a SaaS environment.