Location: On-site
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Master Machining, Inc. (MMI) is seeking an experienced Billing and Account Specialist with strong data entry skills to join our fast-paced manufacturing environment. This role is critical to maintaining accuracy, organization, and communication across customer and vendor invoicing and internal operations.
Our culture and core values require someone with a strong work ethic, exceptional attention to detail, and the ability to manage multiple tasks and shifting priorities. The ideal candidate is personable, organized, driven, focused, dependable, and thrives in a hands-on office environment.
Key Responsibilities & Duties
- Responsibilities include, but are not limited to:
- Enter all vendor invoices and credits
- Create and issue all customer invoices
- Reconcile missing transactions between the bank and our system daily
- Reconcile missing credit card transactions into the system daily
- Perform an end of week report for open orders with vendors
- Assist in entering all data from second company at the direction from the CFO
- Answer a multi-line phone system and provide general office support
- Maintain office organization, including: Filing sales folders in numerical order.
- Assisting team members with administrative and operational tasks as needed
- Perform high-volume data entry (this is a required and critical function of the role)
- Maintain exceptional numerical and document organization, essential to MMI’s operations
- Communicate clearly and professionally with internal teams and customers
- Participate in office cleaning duties on a rotational schedule (sweeping, vacuuming, bathroom upkeep, dusting, trash removal)
- Bring positive energy to the workplace and contribute as a team player and motivator
Required Skills & Qualifications:
- Data Entry: Minimum 5 years (Required)
- Customer Service: Minimum 3 years (Required)
- Microsoft Outlook: Minimum 2 years (Required)
- Strong organizational skills with attention to numerical accuracy
- Excellent verbal and written communication skills
- Quick learner with a systems-oriented mindset
- Proficiency in Excel, Word, Microsoft Teams, and PDF software
- Ability to work independently and collaboratively in a fast-paced manufacturing environment
Preferred Experience:
- Purchase orders, invoicing, or manufacturing sales experience
Benefits
- 40 hours of paid vacation after 1 year
- Health, dental, and vision insurance offered after 60 days
- Paid birthday off
- 401(k) plan eligibility after 1 year of service
Why Join MMI?
If you are detail-driven, reliable, and looking for a role where your daily contributions truly matter, MMI offers the opportunity to grow with the company in a highly active, positive team environment, where there is always something to do and no two days are the same.
Skills Required
- At least 5 years of data entry experience
- At least 3 years of customer service experience
- At least 2 years of Microsoft Outlook experience
- Strong organizational skills and numerical accuracy
- Excellent verbal and written communication skills
- Ability to learn quickly and apply a systems-oriented mindset
- Proficiency in Excel, Word, Microsoft Teams, and PDF software
- Ability to work independently and collaboratively in a fast-paced manufacturing environment
- Purchase orders, invoicing, or manufacturing sales experience
What We Do
Family-owned since 1982, Master Machining Inc is a second-generation CNC machine shop specializing in design, machining, and fabrication. They provide end-to-end solutions from prototypes to large production runs, emphasizing precision and quality. Based in Castle Hayne, North Carolina, their capabilities include CNC milling, turning, laser cutting, and sheet metal fabrication to serve customers across the mid-atlantic region.
