Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Job Summary:
The Accountant LATAM supports the finance team in ensuring accurate financial records, preparing reports, and maintaining strong accounting controls across the Latin America region. This role is positioned at a mid-level, requiring solid technical knowledge, autonomy in routine activities, and accountability for month-end processes. The professional will contribute to regional reporting, compliance, and continuous improvement initiatives.
Key Responsibilities:
Maintain accurate general ledger entries for LATAM entities.
Execute month-end and year-end closing activities within established deadlines.
Manage accounts payable and accounts receivable reconciliations.
Perform bank, vendor, and balance sheet reconciliations, identifying and resolving discrepancies.
Prepare financial reports and supporting schedules for internal and corporate reporting.
Ensure compliance with internal controls, accounting policies, and IFRS standards.
Support internal and external audits by providing documentation and explanations.
Assist with local tax compliance, invoicing processes, and expense validation.
Maintain organized and compliant financial documentation.
Contribute to process improvement and automation initiatives.
Required Qualifications:
Bachelor’s degree in Accounting, Finance, or a related field.
Advanced to fluent Spanish (mandatory).
Intermediate English for regional collaboration.
Solid knowledge of accounting principles (IFRS required; BR GAAP is a plus).
Strong proficiency in Microsoft Excel.
Strong attention to detail and analytical capability.
Ability to manage responsibilities with moderate autonomy.
Strong organizational and time-management skills.
Preferred Qualifications:
Experience with ERP systems such as Workday, SAP, Oracle, or NetSuite.
Professional certification (CRC, CPA, ACCA, CMA, or equivalent) or progress toward certification.
Experience supporting multi-country LATAM operations.
Key Competencies:
Analytical thinking.
Problem-solving skills.
Team collaboration.
Accountability and ethical judgment.
Continuous improvement mindset.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [email protected].
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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Top Skills
What We Do
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.
