Account Tech Strategist - CTR

As the Account Technology Strategist (ATS), you will play a pivotal role in helping this organization accelerate its digital and AI transformation journey by shaping the customer’s technology strategy, enterprise architecture, and solution roadmap. You will work closely with customers to understand their business priorities, technology landscape, and transformation objectives, translating them into actionable technology strategies that generate business outcomes, customer value, and growth for Microsoft.

You will leverage your deep understanding of the communication, transportation, and retail industries, combined with expertise across cloud, AI, security, data, applications, and modern workplace technologies, to guide the organization in exploring new and emerging technology trends. Your role will involve creating a clear and shared technology vision for customer transformation, aligning Microsoft’s capabilities to the customer’s long-term business goals, and helping customers modernize their technology foundation while accelerating innovation and measurable business impact.

You will work closely with executives across Technology and Business functions, including CIOs, CTOs, CDOs, CISOs, innovation leaders, and business decision makers, to develop and continuously refine the customer’s digital, AI, and security roadmap. As a trusted technology advisor, you will help customers make strategic technology decisions, identify innovation opportunities, remove technical blockers, and adopt Microsoft solutions in a way that delivers incremental value throughout their transformation journey.

In addition to your technical and strategic expertise, you will bring technology sales, advisory, and orchestration experience to the role. This includes:

• Demonstrated ability to translate customer business priorities into scalable, secure, and practical technology architectures that drive measurable business outcomes.
• Experience in developing and executing customer technology strategies that accelerate digital, AI, security, and cloud transformation.
• Proven ability to build and maintain trusted relationships with technology stakeholders, including CIO, CTO, CDO, CISO, and innovation leaders, to influence technology direction and investment decisions.
• Expertise in understanding customer technology landscapes, identifying modernization opportunities, shaping technical solution strategies, and supporting pipeline creation and consumption growth.
• Ability to orchestrate cross-functional teams across Microsoft, partners, engineering, solution specialists, customer success, and commercial teams to deliver integrated solutions and remove technical blockers.
• Ability to lead executive-level technology conversations, connect Microsoft innovation to customer priorities, and challenge customers with constructive, insight-led recommendations.

The candidate for this role will have:

• A passion for technology with solid expertise across Microsoft Cloud, AI, Security, Data, Infrastructure, Applications, and Modern Work solutions.
• Extensive experience addressing communication, transportation, and retail industry challenges through innovative technology solutions.
• A strategic architecture mindset that connects current technology environments to long-term business goals, transformation roadmaps, and measurable outcomes.
• Relationship-building, consultative, and executive communication skills to learn, build trust, influence, and challenge stakeholders.
• History of success based on collaboration, technical leadership, and orchestration of virtual teams.
• Proven ability to simplify complex technical concepts and connect them clearly to business value, risk reduction, innovation, and operational impact.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can succeed at work and beyond.

Technology Strategy & Roadmap

Partner with customers to define and execute their technology strategy and roadmap, aligning business priorities with scalable, secure, and outcome-driven solutions across cloud, AI, security, and data.

Strategic Customer Engagement

Build trusted advisor relationships with senior technology stakeholders (e.g., CIO, CTO, CDO, CISO), translating business needs into technology direction and delivering impactful insights that shape decision-making.

Enterprise Architecture Advisory

Assess customer technology landscape and provide guidance on architecture, modernization, and innovation, ensuring alignment with enterprise standards and long-term transformation goals.

Technical Orchestration

Collaborate across Microsoft teams, partners, and customer stakeholders to deliver integrated solutions, remove technical blockers, and drive successful execution of key initiatives.

Pipeline & Opportunity Development

Identify and shape technical opportunities by linking customer business priorities to Microsoft solutions, supporting pipeline growth, solution adoption, and value realization.

Consumption & Value Realization

Drive adoption and usage of Microsoft solutions by aligning technical strategy with execution, ensuring customers achieve measurable business outcomes and ongoing value.

Industry & Technical Leadership

Bring industry insights, emerging trends, and innovative technology perspectives to customers, helping them accelerate digital and AI transformation.

Communication & Collaboration

Communicate complex technical concepts clearly to both technical and business audiences, and effectively lead cross-functional collaboration across diverse teams.

• Proven 5-7+ years of experience in technology strategy, solution architecture, technical sales, enterprise architecture, cloud transformation, AI transformation, or related technology advisory roles.
• Demonstrates ability to translate customer business priorities into technology strategy, solution architecture, and executable transformation roadmaps.
• Builds trusted advisor relationships with senior technology executives, including CIO, CTO, CDO, and CISO.
• Leads technical orchestration across Microsoft teams, partners, and stakeholders to deliver solutions and remove technical blockers.
• Drives technical opportunity identification and shapes solutions that deliver clear business value and measurable outcomes.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.