Overview:
We are seeking a detailed oriented and customer-focused Account Specialist to join our remote team.
Ideal Candidate:
The ideal candidate should be highly organized and will be responsible for contributing to the financial success of the company by maintaining accurate records of accounts.
Key Responsibilities:
Accurately document all financial transactions, including expenses, sales revenue, and other business activities, ensuring records are up-to-date and error-free.
Process and manage payments to vendors, suppliers, and utility providers for necessary business expenses.
Prepare and issue invoices to customers for products or services rendered, ensuring timely payment collection.
Monitor, review, and reconcile financial accounts, identifying outstanding debits, credits, and discrepancies.
Issue payroll payments, including processing direct deposits and ensuring timely distribution of employee salaries.
Identify and resolve discrepancies caused by data entry errors, miscalculations, or other financial inconsistencies.
Maintain accurate records of financial reports, ledgers, and statements to support internal and external audits.
Assist in budget preparation, forecasting, and financial planning activities to support business operations.
Ensure compliance with tax regulations, company policies, and financial reporting standards.
Collaborate with internal teams, including finance, human resources, and operations, to streamline financial processes.
Generate detailed financial reports and summaries for management review and decision-making.
Implement and maintain accounting software systems, ensuring efficiency and accuracy in financial data management.
Stay updated with industry best practices, changes in tax laws, and financial regulations to ensure compliance.
Assist with end-of-month and end-of-year financial closing processes, ensuring accuracy in financial statements.
Support audits and financial assessments by providing necessary documentation and insights into financial activities.
Job Category
Customer Service
Skill Sets Required / Preferred
Minimum Qualifications and Education Requirements
A bachelor's degree in accounting, Finance, Business Administration, or a related field.
Must have at least two to three years' experience as an Account Specialist
Excellent verbal and written communication to interact with customers clearly and professionally.
Familiarity with accounting software such as QuickBooks, SAP, or Xero.
Strong understanding of financial principles, billing processes, and account reconciliation.
Knowledge of tax regulations, financial reporting standards, and compliance requirements.
Experience working with CRM systems and managing client accounts
Strong ability to analyze financial data, review account transactions, and identify discrepancies.
Ability to Identify and resolve account-related issues effectively.
Skills Required
- Bachelor's degree in Accounting, Finance, Business Administration, or related field.
- At least two to three years' experience as an Account Specialist.
- Excellent verbal and written communication skills.
- Familiarity with accounting software such as QuickBooks, SAP, or Xero.
- Strong understanding of financial principles, billing processes, and account reconciliation.
- Knowledge of tax regulations, financial reporting standards, and compliance requirements.
- Experience working with CRM systems and managing client accounts.
- Ability to analyze financial data, review transactions, and identify discrepancies.
- Ability to identify and resolve account-related issues effectively.
What We Do
Outcess Solutions Nigeria Limited is an integrated customer engagement and business process outsourcing (BPO) company. The firm delivers innovative digital solutions designed to empower and optimize the performance of people, teams, and organizations. Their services include AI-driven contact center solutions, systems integration, cloud services, and consultancy, helping clients embrace digital shifts to improve operational efficiency and business success.








