Office Support Specialist

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2 Locations
In-Office
Junior
Artificial Intelligence • Information Technology • Software • Consulting
The Role
Provide administrative and clerical support to ensure efficient office operations: answer phones, manage correspondence, schedule appointments, maintain filing and supplies, perform data entry and reporting, coordinate meetings and travel, prepare documents and presentations, liaise with vendors, and handle confidential information with discretion.
Summary Generated by Built In

Job Summary:

Ideal Candidate:

The ideal candidate will be responsible for providing administrative and clerical support to ensure efficient office operations. This role requires excellent communication skills, the ability to multitask, and a proactive approach to problem-solving.

Key Responsibilities:

• Perform general administrative duties, including answering phones, managing correspondence, and scheduling appointments.

• Maintain office supplies inventory and place orders as necessary.

• Organize and maintain electronic and physical filing systems.

• Assist with data entry, record-keeping, and report generation.

• Coordinate meetings, prepare agendas, and take meeting minutes.

• Support staff with travel arrangements and expense reporting.

• Assist in preparing presentations, reports, and other business documents.

• Provide exceptional customer service to clients, visitors, and employees.

• Liaise with vendors and service providers to ensure smooth office operations.

• Handle confidential and sensitive information with discretion.

Job Category:

Administrative Assistant

Skill Sets Required / Preferred

Qualifications:

• High school diploma or equivalent; an associate’s or bachelor’s degree is a plus.

• 2+ years of experience in an administrative or office support role.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and office management software.

• Strong organizational and time-management skills.

• Excellent verbal and written communication abilities.

• Ability to work independently and collaboratively in a fast-paced environment.

• Attention to detail and problem-solving skills.

• Experience in customer service or receptionist duties is preferred

• Must have at least two to three years’ experience as an administrative assistant.

• Excellent written and verbal communication skills, with a keen ability to manage multiple tasks and deadlines efficiently.

• Excellent time management

• Experience supporting executives in a virtual capacity.

• Familiarity with task management tools and application

Skills Required

  • High school diploma or equivalent
  • Associate's or bachelor's degree
  • 2+ years of experience in an administrative or office support role (including 2-3 years as an administrative assistant)
  • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint and office management software
  • Strong organizational and time-management skills
  • Excellent verbal and written communication abilities
  • Ability to work independently and collaboratively in a fast-paced environment
  • Attention to detail and problem-solving skills
  • Experience in customer service or receptionist duties
  • Experience supporting executives in a virtual capacity
  • Familiarity with task management tools and applications
  • Ability to handle confidential and sensitive information with discretion

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The Company

What We Do

Outcess Solutions Nigeria Limited is an integrated customer engagement and business process outsourcing (BPO) company. The firm delivers innovative digital solutions designed to empower and optimize the performance of people, teams, and organizations. Their services include AI-driven contact center solutions, systems integration, cloud services, and consultancy, helping clients embrace digital shifts to improve operational efficiency and business success.

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