Account Specialist

Posted 16 Hours Ago
Be an Early Applicant
Garden Grove, CA, USA
In-Office
70K-96K Annually
Mid level
Industrial
The Role
Grow and service key accounts by building strong customer relationships, delivering product expertise and technical solutions (including onsite job-site visits), supporting customer-experience initiatives, training branch team members, and identifying growth opportunities with new and existing customers.
Summary Generated by Built In

Who We Are

Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We’re proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/

THE IMPACT YOU’LL MAKE

We invite you to apply to our Account Specialist opening as a Full-Time team member!

As an Account Specialist, you are responsible for growing Reece USA’s customer base by focusing on enhancing relationships and servicing key accounts. As the face of the company for large accounts, you engage with customers at critical touchpoints, serve as the expert of existing and emerging product solutions, and deliver optimized and differentiated service.

Additional key responsibilities include: support key organizational initiatives to enhance the customer experience, visit job sites to provide technical solutions for acute problems, and build the technical capability of the team members at the branch.

 

WHAT YOU’LL BRING

  • Remarkable relationship-orientation and ability to establish meaningful relationships quickly, instill genuine trust, and exhibit Reece USA’s values consistently
  • Commitment to execution and demonstrated track record of delivering on agreed-upon promises; strong organization skills and effectiveness in proactively following up
  • Strong communications skills (written and verbal) with the ability to effectively transfer knowledge and deliver training
  • Keen awareness and discernment; ability to identify prospects and cocreate future growth opportunities with new and existing customers, and tailor solutions to address customers’ unique painpoints
  • In depth knowledge of effective sales techniques with an strong curiosity to continuously learn more
  • High degree of adaptability and resiliencey to meet internal and external stakeholders where they are, as well as to accommodate customer needs

 

YOUR BACKGROUND

  • Minimum 3-5 years sales experience
  • Bachelor’s Degree or equivalent experience
  • Must have a valid driver's license and a good driving record
  • Willingness to travel as required
  • Maintain a clean background and driving record

Preferred qualifications:

  • Sales experience within the wholesale and distribution industry
  • Experience with CRM & ERP systems (i.e., Salesforce, Eclipse, Mincron)

Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:

  • Attendance – Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.
  • Physical Capacities – Lift up to 25 pounds on occasion, sitting and standing for extended periods.
  • Operation of Office Equipment — Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.
  • Oral Communication Skills – Speaking, Speech Clarity, and Speech Recognition.
  • Written Communication Skills – Writing, Reading and Written Comprehension, and Written Expression.
  • Mental Capacities – Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management. 

Our commitment to excellent customer service is just part of our story.  We’re also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.

All full-time associates are eligible for the following benefits:

  • Medical and Dental Insurance

  • Flexible Spending Accounts and Health Savings Accounts

  • Company-paid Life Insurance

  • Short Term Disability

  • 401(k) Plan

  • Paid Time Off (PTO) - plus paid holidays

  • Parental Leave

Voluntary benefits:

  • Vision

  • Long-term Disability

  • Voluntary Life and AD&D Insurance

  • Additional Voluntary Benefits through Corestream

We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer— Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.

This disclosure is our good faith estimate and may be adjusted for the applicable geographic differential associated with the location, as well the actual duties assigned when the position may be filled. The range for this role considers a wide range of factors that are reviewed in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.  At Reece USA, it is not typical for an individual to be hired at or near the top of the range for their role. Final compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

$70,304.00 - $95,700.00

In this role you may be eligible for additional contributions to your total rewards package like commission, profit sharing, or an annual bonus. Total Rewards components may be subject to written plan documents. 

Skills Required

  • Minimum 3-5 years sales experience
  • Bachelor's degree or equivalent experience
  • Valid driver's license and good driving record
  • Willingness to travel as required
  • Maintain a clean background and driving record
  • Ability to lift up to 25 pounds on occasion
  • Ability to maintain scheduled days and onsite presence at assigned location
  • Operation of office equipment and computer proficiency
  • Strong written and verbal communication skills; ability to deliver training and transfer knowledge
  • Remarkable relationship-orientation and ability to build trust quickly
  • In-depth knowledge of effective sales techniques and curiosity to learn
  • Sales experience within the wholesale and distribution industry
  • Experience with CRM & ERP systems (e.g., Salesforce, Eclipse, Mincron)
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The Company
9,000 Employees
Year Founded: 2011

What We Do

MORSCO, now represented in the U.S. careers system by Reece, is a leading distributor of commercial and residential plumbing, waterworks, heating and cooling (HVAC), and pipe, valves and fittings products. Reece’s employment materials describe a customer-focused business supplying essential products and expert service across plumbing, HVAC, Bath+Kitchen, and waterworks, supporting customers in building stronger, safer, and more comfortable futures through reliable distribution operations.

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