Technical Account Specialist

Posted 22 Days Ago
Be an Early Applicant
Beloit, WI, USA
In-Office
Mid level
Other
The Role
Serve as primary customer contact for spare parts accounts, handling inquiries, identifying parts using documentation systems, providing technical support and quotations, and supporting internal sales and spare part coordinators.
Summary Generated by Built In

Are you looking to move your career forward?

Valmet is seeking great people to mentor into the next generation of paper industry professionals. Help us remain champions to our customers while being good neighbors and stewards of the earth reducing our impact to the environment.
The Account Specialist  will serve as the customer contact for accounts, facilitating all inside sales functions. Primarily providing technical support and quotations and for spare parts and general customer support.

  • Receive customer inquiries for spare parts and through direct communication from mills or through other internal teams.
  • Identify specific parts utilizing Valmet documentation systems.
  • Provide technical applications and customer quotations for spare parts.
  • Provide technical support for spare part coordinators, customers, and other sales personnel.

Requirements

Associate's Degree from a two year college in business or engineering or related field; 3 to 5 years customer service experience or experience in a technical capacity, preferably in the pulp and paper industry; or equivalent combination of education and experience.

 We offer

We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a 401k with company match as well as company-funded pension.

Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen.

Additional Information

To be included in the recruiting process, please apply directly with us online.

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. With 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper, and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how – and above all, teamwork. Join the team! www.valmet.com/careers

Please note that Valmet will never ask for personal financial information during the interview process. If you feel you have been a victim of an online job posting scam, please notify the Federal Trade Commission.

#LI-Hybrid

Skills Required

  • Associate's Degree in business, engineering, or related field
  • 3 to 5 years customer service or technical experience, or equivalent combination of education and experience
  • Experience in the pulp and paper industry
  • Successful completion of background check, pre-employment physical and drug screen
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The Company
HQ: Espoo
13,000 Employees
Year Founded: 1938

What We Do

Valmet is the leading global developer and supplier of process technologies, automation and services for the pulp, paper and energy industries. We aim to become the global champion in serving our customers. Valmet's strong technology offering includes pulp mills, tissue, board and paper production lines, as well as power plants for bioenergy production. Our advanced services and automation solutions improve the reliability and performance of our customers' processes and enhance the effective utilization of raw materials and energy. Valmet's net sales in 2019 were approximately EUR 3.5 billion. Our more than 13,000 professionals around the world work close to our customers and are committed to moving our customers' performance forward - every day. Valmet's head office is in Espoo, Finland and its shares are listed on the Nasdaq Helsinki.

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