MTN Group

Account Specialist – Business Development

Posted Yesterday

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Hiring Remotely in Uganda

Remote

Mid level

Big Data • Other • Financial Services

The Role

Drive sales and revenue for MTN Mobile Money by managing strategic partner accounts, generating new business, developing corporate sales strategy and budgets, optimizing penetration across corporate accounts, coordinating with marketing and operations, and leading account specialist and acquisition teams to meet KPIs like revenue growth, product uptake, and customer satisfaction.

Summary Generated by Built In

Job Title: Account Specialist – Business Development

Reporting to: Senior Manager – Corporate, SME & MoMo Pay

Division – Commercial Operations

Mission/ Core purpose of the Job

Drives Sales within multiple strategic partner relationships for MTN Mobile Money including developing or co-creating value propositions in conjunction with partners or organisations to realise existing and new value streams. Implement affordable and targeted sales opportunities across the region, including MTN Opco’s and beyond to effectively promote MTN Mobile Money products, services and value propositions.

Responsibilities

Main Job Functions:

Managing, Building, and extending high-level /strong relationships with key strategic accounts
Generating business opportunities with new customers.
Develop and implement corporate sales strategy in line with Sales Strategic objectives to ensure achievement of MTN strategic objectives!
Develop and manage Corporate sales Budget with the mandate of maintaining customer satisfaction as well as customer retention and growth.
Optimization of Corporate sales and penetration into key corporate accounts within the region
Interaction with marketing, operations, and other sales segments
Manage account specialist and acquisition teams

Key Performance Indicators (KPIs)

Revenue from Business Partnerships
Number of Customers
Product Uptake
Value Growth
Customer Satisfaction levels
Cross selling MoMo products

Qualifications

Education:

Bachelor’s degree or equivalent Business qualification

Experience:

Working experience in sales management position for more than 2 years in a fast-paced multinational company or in a highly competitive industry dealing in semi-durable high-tech goods that require after-sales service or experience in an ICT environment.

Competencies:

Behavioral:

Leadership
Coaching & Developing
Managing Accountability
Customer Focus
Strategic and results orientation
Taking the initiative
Analytical Thinking and Problem Solving
Strong interpersonal and communication skills
Ability to function under pressure

Knowledge:

Knowledge of the market and industry
Fintech Industry knowledge
New Product development and management
Telecom Industry knowledge of African markets
Marketing skills
Internal policies and procedures
Business Process knowledge

Skills / physical competencies:

Commercial Acumen and financial skill
Strong process and Project Management Skills
Negotiation and selling skills
Relationship building skills
Excellent Presentation and Communication skills
Business planning skills
Persuading and influencing skills
Networking skills

NB: Presentation of false academic documents and certification will lead to criminal prosecution. Any form of canvassing will lead to automatic disqualification. Should you not hear from us within fourteen (14) days from the closing date of this advertisement, you may consider your application to be unsuccessful.

Female candidates are strongly encouraged to apply.

Skills Required

Bachelor's degree or equivalent (Business)
More than 2 years' experience in a sales management position
Experience in a fast-paced multinational company or competitive industry dealing in semi-durable high-tech goods or ICT environment
Leadership
Coaching and developing skills
Managing accountability
Customer focus
Strategic and results orientation
Initiative
Analytical thinking and problem solving
Strong interpersonal and communication skills
Ability to function under pressure
Knowledge of fintech industry
Telecom industry knowledge of African markets
New product development and management knowledge
Marketing skills
Internal policies and procedures knowledge
Business process knowledge
Commercial acumen and financial skill
Strong process and project management skills
Negotiation and selling skills
Relationship building skills
Excellent presentation and communication skills
Business planning skills
Persuading and influencing skills
Networking skills

MTN Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MTN Group and has not been reviewed or approved by MTN Group.

Parental & Family Support — Parental leave is positioned as notably generous in some markets, including widely cited six-month paid maternity leave and short paternity leave. Family-friendly support is also described through options like workplace childcare, adoption/surrogacy support, and related leave provisions in certain operating companies.
Strong & Reliable Incentives — Variable pay elements are described as a meaningful part of the package, including annual performance bonuses, sales commissions, and structured short-term incentives tied to performance outcomes. Longer-term incentive participation is also described for eligible grades through share-based or share-linked plans.
Wellbeing & Lifestyle Benefits — Wellbeing support is presented as visible and multi-dimensional, including mental, physical, and financial wellness programs and access to emergency assistance services for medical, security, and travel events. Lifestyle and telecom-specific perks are also described, such as connectivity allowances and flexible lifestyle benefit funds used for items like gym, travel, or school-related expenses in some locations.