Account Specialist - Amazon

Posted Yesterday
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19154, Philadelphia, PA, USA
In-Office
Mid level
Hardware
The Role
Manage and optimize Amazon Vendor and Seller Central accounts, ensuring accurate listings, pricing, promotions, and SKU onboarding. Coordinate cross-functionally with sales, supply chain, marketing, finance, and customer service. Track performance metrics, reconcile Cost Support Agreements, troubleshoot catalog/content issues, and recommend strategies to grow brand presence and profitability on Amazon.
Summary Generated by Built In

Company Overview

Almo Corporation is the nation’s leading independent distributor of appliances, consumer electronics, professional A/V equipment, and more. With a strong legacy of distribution excellence and a customer-first approach, Almo’s Consumer Division focuses on delivering quality products and services to retailers and e-commerce platforms, including Amazon.

Job Summary

We are seeking a detail-oriented and highly organized Amazon Account Specialist to manage and optimize operational execution on the Amazon platform while supporting strategic account management.  This position combines hands-on operational responsibilities with internal and external brand management. This role supports Almo’s Consumer Division by ensuring catalog integrity, promotional accuracy, and compliance with Amazon standards.

Key Responsibilities

  • Manage Amazon Vendor Central and Seller Central accounts, ensuring product listings, pricing, and promotional details are live, accurate and optimized.
  • Internal and external brand engagement and collaboration, ensuring alignment on goals, promotional strategies, and operational execution.
  • Partner with the Customer Success Manager (CSM) and brand stakeholders to monitor availability, sell-through, and readiness of items, driving growth opportunities.
  • Oversee onboarding and maintenance of SKUs, ensuring data accuracy and compliance with Amazon standards.
  • Administer and reconcile Cost Support Agreements (CSAs) and coordinate with finance and sales teams.
  • Collaborate cross-functionally with sales, supply chain, marketing, compliance, and customer service teams to ensure seamless execution of promotions and operational priorities.
  • Track and analyze performance metrics related to Amazon operations, inventory availability, and promotional effectiveness; share insights with brand partners.
  • Troubleshoot catalog or content issues and ensure all item-level data meets Amazon listing standards.

Identify whitespace opportunities and recommend strategies to enhance brand presence and profitability on Amazon

Qualifications
  • Bachelor’s degree in Business, Marketing, Supply Chain, Finance, or related experience.
  • 2–4 years of e-commerce account management and/or operations experience on major e-retailer platforms; Amazon and consumer goods or distribution.
  • Direct experience with Amazon Vendor Central and/or Seller Central.
  • Demonstrated ability to manage item setup, availability monitoring, and online merchandising support.
  • Experience with Cost Support Agreement (CSA) setup and reconciliation.
  • Strong attention to detail and analytical skills; proficient in Excel and comfortable working with large datasets.
  • Effective communicator with a collaborative mindset and strong organizational skills.
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment.

Preferred Qualifications

  • Experience with ERP systems
  • Familiarity with Amazon retail tools and analytics platforms.
  • Knowledge of Almo’s product categories (consumer electronics, appliances, etc.) is a plus.
  • Understanding of digital shelf metrics and content optimization best practices

Skills Required

  • Bachelor's degree in Business, Marketing, Supply Chain, Finance, or related experience
  • 2-4 years e-commerce account management and/or operations experience on major e-retailer platforms
  • Direct experience with Amazon Vendor Central and/or Seller Central
  • Experience managing item setup, availability monitoring, and online merchandising support
  • Experience with Cost Support Agreement (CSA) setup and reconciliation
  • Proficient in Excel and comfortable working with large datasets; strong analytical skills
  • Effective communicator with collaborative mindset and strong organizational skills
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment
  • Experience with ERP systems
  • Familiarity with Amazon retail tools and analytics platforms
  • Knowledge of consumer electronics and appliance product categories
  • Understanding of digital shelf metrics and content optimization best practices
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The Company
HQ: Philadelphia, PA
388 Employees
Year Founded: 1946

What We Do

Almo Corporation is a distributor of Major Appliances, Luxury Appliances, Consumer Electronics, and Professional Electronics.

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