The Account Representative is responsible for maintaining relationships with current accounts, and developing new relationships with potential accounts.
Works under the direction of the Regional Sales Manager; exercises discretion and judgment on work priority on a regular basis; and a certain degree of creativity and latitude is expected.
Career path → Sales Trainee → Account Representative → Account Manager → Senior Acct. Mgr. → Executive Acct. Mgr. → Regional Sales Mgr
Location: Chicago, IL
Principal Duties and Responsibilities
Services and maintains positive relationships with current customer base
Ensure on time order delivery
Resolves customer issues/problems on a timely basis
Identifies customers needs and presents solutions by recommending potential product enhancements
Generates new sales by promoting product line to new and existing customers
Works with the other account managers within the region for maintenance and growth of their business
AR management for assigned account managers within the region
Provide assistance in pricing maintenance with existing accounts
Helps to resolve internal customer issues/problems for assigned account managers within the region
Facilitates inventory management programs for assigned account managers
Works with Strategic Account Managers on new high volume targets within the region that buy at a corporate level
AR management for Strategic Accounts within the region
Provide assistance in pricing maintenance with existing accounts
Helps to resolve internal customer issues/problems for Strategic Accounts
Facilitates inventory management programs for assigned Strategic Accounts
Works with the Field Marketing Specialists to identify, cultivate and qualify geographical leads within the region for themselves and assigned account managers
Provides back up for inside sales coordination when necessary
Salary Pay Range: $60,000 annually dependent on experience*
*pay range may be adjusted depending on cost of living
Bonus/Incentive Pay:
The percentage of incentive compensation that may be earned varies based on the customer account classification and is calculated based on collected gross profit.
Benefits currently offered to our employees:
Medical insurance
Health savings account with company contribution
Dental insurance
Vision insurance
Basic and voluntary life insurance
Disability insurance
401(k) plan with company match
Paid vacation and holidays
Stock purchase program with employee discount
Educational reimbursement
Wellness programs and challenges
Other supplemental benefits
The Company is an Equal Opportunity Employer.
Skills Required
- Experience in sales or account management
- Strong communication skills
- Ability to work under direction and exercise discretion
UFP Industries Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about UFP Industries and has not been reviewed or approved by UFP Industries.
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Healthcare Strength — Health coverage includes medical, dental, and vision, an HSA with a company contribution, company-paid life and disability, an EAP, and a health concierge service. The package is framed as a premium set of benefits supporting employees and their families.
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Equity Value & Accessibility — Employees can buy company stock through an Employee Stock Purchase Program at a discount. Additional ownership perks such as stock gifts tied to service milestones are highlighted in parts of the materials.
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Retirement Support — A 401(k) plan with a company match is available, including pre-tax and Roth options with various investments. Eligibility commonly begins within the first months of employment, encouraging earlier participation.
UFP Industries Insights
What We Do
UFP Industries is a holding company whose operating subsidiaries – UFP Packaging, UFP Construction and UFP Retail Solutions – manufacture, distribute and sell a wide variety of products used in residential and commercial construction, packaging and industrial applications. Founded in 1955, the company has operations in North America, Europe, Asia and Australia.
